MY ACCOUNT HAS BEEN SUSPENDED WHY AMAZON TEAM NO ONE HELPS
Hello, valuable amazon sellers, my account was suspended about a month ago, first I talked to the account manager in the country I was in, the relationship was suspended, then I talked again, I was told that you were given wrong information, I sent all my information and documents, it was not enough, I bought new invoices on me, I sent them again, but my account was not activated, I want to continue this business and I really want to do a serious trade in amazon, who can really help me
MY ACCOUNT HAS BEEN SUSPENDED WHY AMAZON TEAM NO ONE HELPS
Hello, valuable amazon sellers, my account was suspended about a month ago, first I talked to the account manager in the country I was in, the relationship was suspended, then I talked again, I was told that you were given wrong information, I sent all my information and documents, it was not enough, I bought new invoices on me, I sent them again, but my account was not activated, I want to continue this business and I really want to do a serious trade in amazon, who can really help me
19 replies
Seller_OvL8C4BJWiuS9
You bought invoices? What is the reason for suspension?
Seller_4zBzdtgCyS9EI
It's done............
Seller_4zBzdtgCyS9EI
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Atlas_Amazon
Hello @Seller_XX7X7AAM4ylGX
Thank you for the information provided regarding the issues that are impacting your account. I understand that there are concerns with the activity and the information that is currently on the account. What type of information have you submitted up to this point? Our team is going to be looking for documents that can help verify the information related to the account.
Can you provide clarification to what you mean here? Were you purchasing new inventory or did you buy documents for the sake of the review? If you were attempting to purchase valid documents for the review, then this would be a violation of our code of conduct. Please be aware that you may be unable to reactivate the account if you cannot provide valid documentation that is authentic to your business and your account information.
Please continue to refer here for any additional questions or updates that you have regarding this situation.
Best,
Atlas
LeviDylan_Amazon
Hello @Seller_XX7X7AAM4ylGX,
Thank you for reaching out again on the Seller Forums.
From the notification that you have posted your account will remain deactivated until we receive and verify the information that was originally requested. Typically, this can happen when we are unable to verify certain information related to your selling account. From here, you can continue to submit information to verify your account and prove that you have complied with our policies. If the review team does not receive and verify information about your business or account, they may not respond, and we cannot guarantee a resolution of this issue.
Please continue to utilize this thread for further questions and to provide updates. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
