Product has been wrongly flagged with Food and Safety Violation
ASIN: B0FHBXX1HV
We have been wrongly flagged with FSSAI violation. Our current Biotin content is 5mg. Please check this product listed on Amazon which has 10mg Biotin content and is listed on Amazon: https://www.amazon.in/dp/B07DZXXBWQ. We are well within the FSSAI prescribed limits and have the formulation has been approved by FSSAI.
Kindly help to reinstate the product as we are losing customers daily due to this. Have applied for reappeal multiple times to no avail.
Product has been wrongly flagged with Food and Safety Violation
ASIN: B0FHBXX1HV
We have been wrongly flagged with FSSAI violation. Our current Biotin content is 5mg. Please check this product listed on Amazon which has 10mg Biotin content and is listed on Amazon: https://www.amazon.in/dp/B07DZXXBWQ. We are well within the FSSAI prescribed limits and have the formulation has been approved by FSSAI.
Kindly help to reinstate the product as we are losing customers daily due to this. Have applied for reappeal multiple times to no avail.
1 reply
Larry_Amazon
Hello @Seller_nRkKZMBfpecdp,
This is Larry from Amazon to help you on your concerns.
It looks like you have concerns regarding ASIN: B0FHBXX1HV which is flagged for Food and Safety Violation. Let’s work together in finding the solution.
As I could check about the product, this listing does not meet the standards. kindly refer to the following details:
ASIN: B0FHBXX1HV
Sale of Dietary/Health supplements containing more than the recommended dosage of Biotin are prohibited as per the guidelines by FSSAI.
You can access the previous communication sent to you in regards to this matter via the ""Performance notifications"" page in the ""Performance"" section of Seller Central:
For information on our policies, you can go to the following pages:
-- ""Restricted products"":
-- ""Restricted Products FAQ"":
If still you want to dispute the decision, you may submit the requested documents and provide evidences that the product is not containing more than the recommended dosage of Biotin from FSSAI.
You may submit the documents from your Seller Central's Submit new information option.
Note: If someone else is selling they also might going under the policy violations. Appropriate actions will be taken accordingly by the respective department.
Thank you for your post. I hope my response is beneficial towards your business.
Regards,
Larry
