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Seller_16WTX6Tx3yJXp

Report a Violation through Brand Registry

Multiple sellers have stolen my brand name and have listed our products for sale for a dollar less. No one is anyone authorized to do this. It should be very easy to report to Amazon but it's not, I have followed your steps for DAYS and I still can't proceed.

I've gone to https://brandregistry.amazon.com/brand/report-a-violation, I input the ASIN, selected all FOURTEEN fraudulent sellers, and then clicked "Trademark Infringement" but for some reason, I'm unable to proceed:

"This type of infringement is disabled based on the types of selected items (e.g., ASIN, offer, image). Update your selection to proceed with your report." -  ASIN: B001VGFYIK. It identified the correct product and all of the fraudulent sellers so, Why does it have this restriction? (QUESTION 1)

option 1 "A product detail page is unlawfully using my trademark (e.g. in product title, product images, product description). This is an accurate description of what is happening, not....

options 2 and 3 "A product or its packaging has my trademark on it or A product is counterfeit"

Our images or color names haven't been redistributed, our brand name is being used by another seller.

So why can't I report this violation and why is the ASIN disabled? (QUESTION 2 and 3) Brand Registry is supposed to protect our account from this yet it's very difficult to report it. (Why isn't there a category for unauthorized sellers? QUESTION 4) We have to jump through hoops to protect this business, yet other sellers can steal and profit from us too easily. The tools provided to me were not helpful, and neither were the phone calls to seller support. No one seems to understand what is going on.

How can I accurately describe what is going on? (QUESTION 5)

These sellers are not authorized to sell our products:

Statewide Selects

Max and Maddy

TipTipBoom

Dbestplace

BoxyCo Market, LLC

Agora's Gift Shop

Iulianello Store

Norma C Shop

DS-Ventures

LMM Deals

MLENBY

STUFF HUBB LLC

SelahProducts

Missouri_Goodwill_Industries

imgimg
41 views
1 reply
Tags:Account Health, Account users, Seller Support
00
Reply
user profile
Seller_16WTX6Tx3yJXp

Report a Violation through Brand Registry

Multiple sellers have stolen my brand name and have listed our products for sale for a dollar less. No one is anyone authorized to do this. It should be very easy to report to Amazon but it's not, I have followed your steps for DAYS and I still can't proceed.

I've gone to https://brandregistry.amazon.com/brand/report-a-violation, I input the ASIN, selected all FOURTEEN fraudulent sellers, and then clicked "Trademark Infringement" but for some reason, I'm unable to proceed:

"This type of infringement is disabled based on the types of selected items (e.g., ASIN, offer, image). Update your selection to proceed with your report." -  ASIN: B001VGFYIK. It identified the correct product and all of the fraudulent sellers so, Why does it have this restriction? (QUESTION 1)

option 1 "A product detail page is unlawfully using my trademark (e.g. in product title, product images, product description). This is an accurate description of what is happening, not....

options 2 and 3 "A product or its packaging has my trademark on it or A product is counterfeit"

Our images or color names haven't been redistributed, our brand name is being used by another seller.

So why can't I report this violation and why is the ASIN disabled? (QUESTION 2 and 3) Brand Registry is supposed to protect our account from this yet it's very difficult to report it. (Why isn't there a category for unauthorized sellers? QUESTION 4) We have to jump through hoops to protect this business, yet other sellers can steal and profit from us too easily. The tools provided to me were not helpful, and neither were the phone calls to seller support. No one seems to understand what is going on.

How can I accurately describe what is going on? (QUESTION 5)

These sellers are not authorized to sell our products:

Statewide Selects

Max and Maddy

TipTipBoom

Dbestplace

BoxyCo Market, LLC

Agora's Gift Shop

Iulianello Store

Norma C Shop

DS-Ventures

LMM Deals

MLENBY

STUFF HUBB LLC

SelahProducts

Missouri_Goodwill_Industries

imgimg
Tags:Account Health, Account users, Seller Support
00
41 views
1 reply
Reply
1 reply
user profile
Charly_Amazon

Hello @Seller_16WTX6Tx3yJXp

I understand your concern and I want to follow up on this issue.

I see that you have opened several cases lately with Seller Support about this and we will also check on their resolutions.

As a start and if you agree, can you file a report for one Asin only and can you please indicate the error or message that you receive when submitting ?

Thank, you,

Charly_Amazon

00
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user profile
Seller_16WTX6Tx3yJXp

Report a Violation through Brand Registry

Multiple sellers have stolen my brand name and have listed our products for sale for a dollar less. No one is anyone authorized to do this. It should be very easy to report to Amazon but it's not, I have followed your steps for DAYS and I still can't proceed.

I've gone to https://brandregistry.amazon.com/brand/report-a-violation, I input the ASIN, selected all FOURTEEN fraudulent sellers, and then clicked "Trademark Infringement" but for some reason, I'm unable to proceed:

"This type of infringement is disabled based on the types of selected items (e.g., ASIN, offer, image). Update your selection to proceed with your report." -  ASIN: B001VGFYIK. It identified the correct product and all of the fraudulent sellers so, Why does it have this restriction? (QUESTION 1)

option 1 "A product detail page is unlawfully using my trademark (e.g. in product title, product images, product description). This is an accurate description of what is happening, not....

options 2 and 3 "A product or its packaging has my trademark on it or A product is counterfeit"

Our images or color names haven't been redistributed, our brand name is being used by another seller.

So why can't I report this violation and why is the ASIN disabled? (QUESTION 2 and 3) Brand Registry is supposed to protect our account from this yet it's very difficult to report it. (Why isn't there a category for unauthorized sellers? QUESTION 4) We have to jump through hoops to protect this business, yet other sellers can steal and profit from us too easily. The tools provided to me were not helpful, and neither were the phone calls to seller support. No one seems to understand what is going on.

How can I accurately describe what is going on? (QUESTION 5)

These sellers are not authorized to sell our products:

Statewide Selects

Max and Maddy

TipTipBoom

Dbestplace

BoxyCo Market, LLC

Agora's Gift Shop

Iulianello Store

Norma C Shop

DS-Ventures

LMM Deals

MLENBY

STUFF HUBB LLC

SelahProducts

Missouri_Goodwill_Industries

imgimg
41 views
1 reply
Tags:Account Health, Account users, Seller Support
00
Reply
user profile
Seller_16WTX6Tx3yJXp

Report a Violation through Brand Registry

Multiple sellers have stolen my brand name and have listed our products for sale for a dollar less. No one is anyone authorized to do this. It should be very easy to report to Amazon but it's not, I have followed your steps for DAYS and I still can't proceed.

I've gone to https://brandregistry.amazon.com/brand/report-a-violation, I input the ASIN, selected all FOURTEEN fraudulent sellers, and then clicked "Trademark Infringement" but for some reason, I'm unable to proceed:

"This type of infringement is disabled based on the types of selected items (e.g., ASIN, offer, image). Update your selection to proceed with your report." -  ASIN: B001VGFYIK. It identified the correct product and all of the fraudulent sellers so, Why does it have this restriction? (QUESTION 1)

option 1 "A product detail page is unlawfully using my trademark (e.g. in product title, product images, product description). This is an accurate description of what is happening, not....

options 2 and 3 "A product or its packaging has my trademark on it or A product is counterfeit"

Our images or color names haven't been redistributed, our brand name is being used by another seller.

So why can't I report this violation and why is the ASIN disabled? (QUESTION 2 and 3) Brand Registry is supposed to protect our account from this yet it's very difficult to report it. (Why isn't there a category for unauthorized sellers? QUESTION 4) We have to jump through hoops to protect this business, yet other sellers can steal and profit from us too easily. The tools provided to me were not helpful, and neither were the phone calls to seller support. No one seems to understand what is going on.

How can I accurately describe what is going on? (QUESTION 5)

These sellers are not authorized to sell our products:

Statewide Selects

Max and Maddy

TipTipBoom

Dbestplace

BoxyCo Market, LLC

Agora's Gift Shop

Iulianello Store

Norma C Shop

DS-Ventures

LMM Deals

MLENBY

STUFF HUBB LLC

SelahProducts

Missouri_Goodwill_Industries

imgimg
Tags:Account Health, Account users, Seller Support
00
41 views
1 reply
Reply
user profile

Report a Violation through Brand Registry

by Seller_16WTX6Tx3yJXp

Multiple sellers have stolen my brand name and have listed our products for sale for a dollar less. No one is anyone authorized to do this. It should be very easy to report to Amazon but it's not, I have followed your steps for DAYS and I still can't proceed.

I've gone to https://brandregistry.amazon.com/brand/report-a-violation, I input the ASIN, selected all FOURTEEN fraudulent sellers, and then clicked "Trademark Infringement" but for some reason, I'm unable to proceed:

"This type of infringement is disabled based on the types of selected items (e.g., ASIN, offer, image). Update your selection to proceed with your report." -  ASIN: B001VGFYIK. It identified the correct product and all of the fraudulent sellers so, Why does it have this restriction? (QUESTION 1)

option 1 "A product detail page is unlawfully using my trademark (e.g. in product title, product images, product description). This is an accurate description of what is happening, not....

options 2 and 3 "A product or its packaging has my trademark on it or A product is counterfeit"

Our images or color names haven't been redistributed, our brand name is being used by another seller.

So why can't I report this violation and why is the ASIN disabled? (QUESTION 2 and 3) Brand Registry is supposed to protect our account from this yet it's very difficult to report it. (Why isn't there a category for unauthorized sellers? QUESTION 4) We have to jump through hoops to protect this business, yet other sellers can steal and profit from us too easily. The tools provided to me were not helpful, and neither were the phone calls to seller support. No one seems to understand what is going on.

How can I accurately describe what is going on? (QUESTION 5)

These sellers are not authorized to sell our products:

Statewide Selects

Max and Maddy

TipTipBoom

Dbestplace

BoxyCo Market, LLC

Agora's Gift Shop

Iulianello Store

Norma C Shop

DS-Ventures

LMM Deals

MLENBY

STUFF HUBB LLC

SelahProducts

Missouri_Goodwill_Industries

imgimg
Tags:Account Health, Account users, Seller Support
00
41 views
1 reply
Reply
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Charly_Amazon

Hello @Seller_16WTX6Tx3yJXp

I understand your concern and I want to follow up on this issue.

I see that you have opened several cases lately with Seller Support about this and we will also check on their resolutions.

As a start and if you agree, can you file a report for one Asin only and can you please indicate the error or message that you receive when submitting ?

Thank, you,

Charly_Amazon

00
Follow this discussion to be notified about new activity
user profile
Charly_Amazon

Hello @Seller_16WTX6Tx3yJXp

I understand your concern and I want to follow up on this issue.

I see that you have opened several cases lately with Seller Support about this and we will also check on their resolutions.

As a start and if you agree, can you file a report for one Asin only and can you please indicate the error or message that you receive when submitting ?

Thank, you,

Charly_Amazon

00
user profile
Charly_Amazon

Hello @Seller_16WTX6Tx3yJXp

I understand your concern and I want to follow up on this issue.

I see that you have opened several cases lately with Seller Support about this and we will also check on their resolutions.

As a start and if you agree, can you file a report for one Asin only and can you please indicate the error or message that you receive when submitting ?

Thank, you,

Charly_Amazon

00
Reply
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