We are finding that orders are showing up and the order date is post dated. For instance, an order came in on Friday afternoon, 1/22/24 and the order date shows as 1/18/24. The order never showed in pending. By the time the order shows up, it usually has a same day ship date, which gives us zero lead time. Why are these orders showing up late?

Post dated Order Dates

We are finding that orders are showing up and the order date is post dated. For instance, an order came in on Friday afternoon, 1/22/24 and the order date shows as 1/18/24. The order never showed in pending. By the time the order shows up, it usually has a same day ship date, which gives us zero lead time. Why are these orders showing up late?

Hello <forums-mention id="bfe37459a1039225a328e92a49ef54015cc7d9da"></forums-mention> The most common reason for sellers to not receive merchant-fulfilled orders until after a delay is, as you suggest, that the orders were pending.If this continues to happen to you and you are not seeing these as pending orders, please open a support case to request details on other possible reasons you are experiencing this issue.KJ_Amazon

Post dated Order Dates

1 reply

KJ_Amazon