Seller_WlrZHD3h9HeYy
Post dated Order Dates
We are finding that orders are showing up and the order date is post dated. For instance, an order came in on Friday afternoon, 1/22/24 and the order date shows as 1/18/24. The order never showed in pending. By the time the order shows up, it usually has a same day ship date, which gives us zero lead time. Why are these orders showing up late?
Tags:Fulfilment
00
1 reply
KJ_Amazon
Hello @Seller_WlrZHD3h9HeYy The most common reason for sellers to not receive merchant-fulfilled orders until after a delay is, as you suggest, that the orders were pending.
If this continues to happen to you and you are not seeing these as pending orders, please open a support case to request details on other possible reasons you are experiencing this issue.
KJ_Amazon
00
Follow this discussion to be notified about new activity