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Seller_WlrZHD3h9HeYy

Post dated Order Dates

We are finding that orders are showing up and the order date is post dated. For instance, an order came in on Friday afternoon, 1/22/24 and the order date shows as 1/18/24. The order never showed in pending. By the time the order shows up, it usually has a same day ship date, which gives us zero lead time. Why are these orders showing up late?

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Seller_WlrZHD3h9HeYy

Post dated Order Dates

We are finding that orders are showing up and the order date is post dated. For instance, an order came in on Friday afternoon, 1/22/24 and the order date shows as 1/18/24. The order never showed in pending. By the time the order shows up, it usually has a same day ship date, which gives us zero lead time. Why are these orders showing up late?

Tags:Fulfilment
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KJ_Amazon

Hello @Seller_WlrZHD3h9HeYy The most common reason for sellers to not receive merchant-fulfilled orders until after a delay is, as you suggest, that the orders were pending.

If this continues to happen to you and you are not seeing these as pending orders, please open a support case to request details on other possible reasons you are experiencing this issue.

KJ_Amazon

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Seller_WlrZHD3h9HeYy

Post dated Order Dates

We are finding that orders are showing up and the order date is post dated. For instance, an order came in on Friday afternoon, 1/22/24 and the order date shows as 1/18/24. The order never showed in pending. By the time the order shows up, it usually has a same day ship date, which gives us zero lead time. Why are these orders showing up late?

15 views
1 reply
Tags:Fulfilment
00
Reply
user profile
Seller_WlrZHD3h9HeYy

Post dated Order Dates

We are finding that orders are showing up and the order date is post dated. For instance, an order came in on Friday afternoon, 1/22/24 and the order date shows as 1/18/24. The order never showed in pending. By the time the order shows up, it usually has a same day ship date, which gives us zero lead time. Why are these orders showing up late?

Tags:Fulfilment
00
15 views
1 reply
Reply
user profile

Post dated Order Dates

by Seller_WlrZHD3h9HeYy

We are finding that orders are showing up and the order date is post dated. For instance, an order came in on Friday afternoon, 1/22/24 and the order date shows as 1/18/24. The order never showed in pending. By the time the order shows up, it usually has a same day ship date, which gives us zero lead time. Why are these orders showing up late?

Tags:Fulfilment
00
15 views
1 reply
Reply
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KJ_Amazon

Hello @Seller_WlrZHD3h9HeYy The most common reason for sellers to not receive merchant-fulfilled orders until after a delay is, as you suggest, that the orders were pending.

If this continues to happen to you and you are not seeing these as pending orders, please open a support case to request details on other possible reasons you are experiencing this issue.

KJ_Amazon

00
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user profile
KJ_Amazon

Hello @Seller_WlrZHD3h9HeYy The most common reason for sellers to not receive merchant-fulfilled orders until after a delay is, as you suggest, that the orders were pending.

If this continues to happen to you and you are not seeing these as pending orders, please open a support case to request details on other possible reasons you are experiencing this issue.

KJ_Amazon

00
user profile
KJ_Amazon

Hello @Seller_WlrZHD3h9HeYy The most common reason for sellers to not receive merchant-fulfilled orders until after a delay is, as you suggest, that the orders were pending.

If this continues to happen to you and you are not seeing these as pending orders, please open a support case to request details on other possible reasons you are experiencing this issue.

KJ_Amazon

00
Reply
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