Dear Amazon Support Team,

We hope this message finds you well.

We have noticed that many of our customers placed orders expecting delivery before Diwali. However, as some of these shipments are being dispatched now, we’re experiencing a high rate of order cancellations. Customers are canceling because the items are no longer needed post-Diwali.

Could you advise on the best way to handle these orders to minimize cancellations and improve customer satisfaction? We’d appreciate any assistance in managing this situation and ensuring timely delivery for future holiday seasons.

Thank you for your support.