my brand new amazon seller account is suspended for no reason
This is so weird that I opened my amazon seller account 2 months ago and I did not start selling yet. No product, no reviews, no defects or anything. I am still waiting for my first batch of inventory to arrive. Then my account is suspended. Worse even, amazon did not give any specific reason or pointed me the violations, which left me in total limbo, baffling. The worst part is that there is even not a plea or appeal button in my account health page or anywhere for me to take action. Do you guys know where I can plea for help for my situation? Does amazon have a seller customer service number or email?
Thanks
my brand new amazon seller account is suspended for no reason
This is so weird that I opened my amazon seller account 2 months ago and I did not start selling yet. No product, no reviews, no defects or anything. I am still waiting for my first batch of inventory to arrive. Then my account is suspended. Worse even, amazon did not give any specific reason or pointed me the violations, which left me in total limbo, baffling. The worst part is that there is even not a plea or appeal button in my account health page or anywhere for me to take action. Do you guys know where I can plea for help for my situation? Does amazon have a seller customer service number or email?
Thanks
5 replies
Seller_JELEnXFOrnw4L
Post the suspension email from amazon.
Seller_OvL8C4BJWiuS9
It was deactivated because it was dormant. You can open a case, in which they will probably ask you to re-verify with your documents.
Stevie_Amazon
Greetings @Seller_j82IXgb2ObSli,
Thank you for providing insight into the issues you are experiencing with your account.
My goal is to give you further assistance. I would like to forward your information to continue researching this matter further. Please continue to post any relevant information in relation to this topic, such as a case ID or performance notification received, so it can be addressed and forwarded as well.
All the best,
Stevie