How to Fix the Missing OTP Issue When Adding a Deposit Method in Amazon Seller Central

If you're a new seller on Amazon and facing the issue of not receiving the OTP (One-Time Password) when trying to add or manage your deposit method, here's a solution that worked for me.

The Problem:

When you click "Add Deposit Method" or "Manage Deposit Method" in your Amazon Seller Central account, you're prompted with a message saying, "OTP sent to mobile." However, the OTP never arrives on your registered mobile number, leaving you unable to proceed.

The Solution:

Log in to your regular Amazon account (the one linked to your Seller Central account) on Amazon.com.

Navigate to Account Settings > Login & Security.

Remove your Primary Mobile Number from the account settings.

Once done, return to Amazon Seller Central and click Add Deposit Method again.

This time, the OTP will be sent to your registered email address, allowing you to complete the process without issues.

This simple workaround resolved the issue for me after hours of searching through forums. Hopefully, it helps others facing the same problem!