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Seller_7M18SD6Plm5Ih

Eurofins is telling us that we must pay now 500-600$ PER VARIATION of the SAME product we already paid thousands to test

Hello,

We complied with Amazon's third party testing for a product, paying thousands, taking a hit on sales and waiting patiently for Amazon just to update our CAPA from Eurofins. This has taken almost a year. Our product passed and now that we are brand registered, we have made quantity variations for our tested product (2 packs, 3 packs, 10 packs).

Amazon continues to flag our variation listings for testing despite this product already being tested. EUROFINS is saying that we must pay them 5-600$ PER LISTING/VARIATION of a product that was ALREADY TESTED AND PASSED. NONE of that was told upfront!!!!

This has clearly become an absolute money RACKET.

Is there ANY WAY I can create pack variations without having to pay Eurofins again - THANK YOU.

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Tags:Product compliance
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Seller_7M18SD6Plm5Ih

Eurofins is telling us that we must pay now 500-600$ PER VARIATION of the SAME product we already paid thousands to test

Hello,

We complied with Amazon's third party testing for a product, paying thousands, taking a hit on sales and waiting patiently for Amazon just to update our CAPA from Eurofins. This has taken almost a year. Our product passed and now that we are brand registered, we have made quantity variations for our tested product (2 packs, 3 packs, 10 packs).

Amazon continues to flag our variation listings for testing despite this product already being tested. EUROFINS is saying that we must pay them 5-600$ PER LISTING/VARIATION of a product that was ALREADY TESTED AND PASSED. NONE of that was told upfront!!!!

This has clearly become an absolute money RACKET.

Is there ANY WAY I can create pack variations without having to pay Eurofins again - THANK YOU.

Tags:Product compliance
00
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Reply
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user profile
Glenn_Amazon

Hi there @Seller_7M18SD6Plm5Ih,

I'm sorry you are having difficulties with your compliance reviews. I'd like to investigate further to see what options exist. Do you mind providing your most recent Seller Support Case on this issue so I can review further? Is this the same product in different quantities or is it different formulations? Thank you for your understanding.

-Glenn

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Seller_7M18SD6Plm5Ih

Eurofins is telling us that we must pay now 500-600$ PER VARIATION of the SAME product we already paid thousands to test

Hello,

We complied with Amazon's third party testing for a product, paying thousands, taking a hit on sales and waiting patiently for Amazon just to update our CAPA from Eurofins. This has taken almost a year. Our product passed and now that we are brand registered, we have made quantity variations for our tested product (2 packs, 3 packs, 10 packs).

Amazon continues to flag our variation listings for testing despite this product already being tested. EUROFINS is saying that we must pay them 5-600$ PER LISTING/VARIATION of a product that was ALREADY TESTED AND PASSED. NONE of that was told upfront!!!!

This has clearly become an absolute money RACKET.

Is there ANY WAY I can create pack variations without having to pay Eurofins again - THANK YOU.

8 views
1 reply
Tags:Product compliance
00
Reply
user profile
Seller_7M18SD6Plm5Ih

Eurofins is telling us that we must pay now 500-600$ PER VARIATION of the SAME product we already paid thousands to test

Hello,

We complied with Amazon's third party testing for a product, paying thousands, taking a hit on sales and waiting patiently for Amazon just to update our CAPA from Eurofins. This has taken almost a year. Our product passed and now that we are brand registered, we have made quantity variations for our tested product (2 packs, 3 packs, 10 packs).

Amazon continues to flag our variation listings for testing despite this product already being tested. EUROFINS is saying that we must pay them 5-600$ PER LISTING/VARIATION of a product that was ALREADY TESTED AND PASSED. NONE of that was told upfront!!!!

This has clearly become an absolute money RACKET.

Is there ANY WAY I can create pack variations without having to pay Eurofins again - THANK YOU.

Tags:Product compliance
00
8 views
1 reply
Reply
user profile

Eurofins is telling us that we must pay now 500-600$ PER VARIATION of the SAME product we already paid thousands to test

by Seller_7M18SD6Plm5Ih

Hello,

We complied with Amazon's third party testing for a product, paying thousands, taking a hit on sales and waiting patiently for Amazon just to update our CAPA from Eurofins. This has taken almost a year. Our product passed and now that we are brand registered, we have made quantity variations for our tested product (2 packs, 3 packs, 10 packs).

Amazon continues to flag our variation listings for testing despite this product already being tested. EUROFINS is saying that we must pay them 5-600$ PER LISTING/VARIATION of a product that was ALREADY TESTED AND PASSED. NONE of that was told upfront!!!!

This has clearly become an absolute money RACKET.

Is there ANY WAY I can create pack variations without having to pay Eurofins again - THANK YOU.

Tags:Product compliance
00
8 views
1 reply
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Glenn_Amazon

Hi there @Seller_7M18SD6Plm5Ih,

I'm sorry you are having difficulties with your compliance reviews. I'd like to investigate further to see what options exist. Do you mind providing your most recent Seller Support Case on this issue so I can review further? Is this the same product in different quantities or is it different formulations? Thank you for your understanding.

-Glenn

00
Follow this discussion to be notified about new activity
user profile
Glenn_Amazon

Hi there @Seller_7M18SD6Plm5Ih,

I'm sorry you are having difficulties with your compliance reviews. I'd like to investigate further to see what options exist. Do you mind providing your most recent Seller Support Case on this issue so I can review further? Is this the same product in different quantities or is it different formulations? Thank you for your understanding.

-Glenn

00
user profile
Glenn_Amazon

Hi there @Seller_7M18SD6Plm5Ih,

I'm sorry you are having difficulties with your compliance reviews. I'd like to investigate further to see what options exist. Do you mind providing your most recent Seller Support Case on this issue so I can review further? Is this the same product in different quantities or is it different formulations? Thank you for your understanding.

-Glenn

00
Reply
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