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Seller_zIJRjdv2sUdXb

Unable to contact Customer Support even after clicking "Get Help"

Hi! I'm unable to reach Amazon seller support. I'm clicking "Get Help" and all I receive is a bunch of articles. I never experienced this before. Before that, I was able to click "Get Help" and it takes me directly to the contact through phone, email, or chat page. I don't need a bunch of articles to solve my problem as it's payment related. I need a human associates to help me resolve this. Anyone experiencing this and how are you resolving this?

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Tags:Payments
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user profile
Seller_zIJRjdv2sUdXb

Unable to contact Customer Support even after clicking "Get Help"

Hi! I'm unable to reach Amazon seller support. I'm clicking "Get Help" and all I receive is a bunch of articles. I never experienced this before. Before that, I was able to click "Get Help" and it takes me directly to the contact through phone, email, or chat page. I don't need a bunch of articles to solve my problem as it's payment related. I need a human associates to help me resolve this. Anyone experiencing this and how are you resolving this?

Tags:Payments
00
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1 reply
Reply
1 reply
user profile
CR_Amazon

Hello there @Seller_zIJRjdv2sUdXb

My name is CR and wanted to hop in here and see if you still needed some assistance here. I apologize for the frustration in being unable to reach out to our support team.

Can you do me a favor and try following this link to see if you are able to open a case with Seller Support?

I'll hang tight here for your reply.

CR_Amazon

00
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Seller_zIJRjdv2sUdXb

Unable to contact Customer Support even after clicking "Get Help"

Hi! I'm unable to reach Amazon seller support. I'm clicking "Get Help" and all I receive is a bunch of articles. I never experienced this before. Before that, I was able to click "Get Help" and it takes me directly to the contact through phone, email, or chat page. I don't need a bunch of articles to solve my problem as it's payment related. I need a human associates to help me resolve this. Anyone experiencing this and how are you resolving this?

11 views
1 reply
Tags:Payments
00
Reply
user profile
Seller_zIJRjdv2sUdXb

Unable to contact Customer Support even after clicking "Get Help"

Hi! I'm unable to reach Amazon seller support. I'm clicking "Get Help" and all I receive is a bunch of articles. I never experienced this before. Before that, I was able to click "Get Help" and it takes me directly to the contact through phone, email, or chat page. I don't need a bunch of articles to solve my problem as it's payment related. I need a human associates to help me resolve this. Anyone experiencing this and how are you resolving this?

Tags:Payments
00
11 views
1 reply
Reply
user profile

Unable to contact Customer Support even after clicking "Get Help"

by Seller_zIJRjdv2sUdXb

Hi! I'm unable to reach Amazon seller support. I'm clicking "Get Help" and all I receive is a bunch of articles. I never experienced this before. Before that, I was able to click "Get Help" and it takes me directly to the contact through phone, email, or chat page. I don't need a bunch of articles to solve my problem as it's payment related. I need a human associates to help me resolve this. Anyone experiencing this and how are you resolving this?

Tags:Payments
00
11 views
1 reply
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user profile
CR_Amazon

Hello there @Seller_zIJRjdv2sUdXb

My name is CR and wanted to hop in here and see if you still needed some assistance here. I apologize for the frustration in being unable to reach out to our support team.

Can you do me a favor and try following this link to see if you are able to open a case with Seller Support?

I'll hang tight here for your reply.

CR_Amazon

00
Follow this discussion to be notified about new activity
user profile
CR_Amazon

Hello there @Seller_zIJRjdv2sUdXb

My name is CR and wanted to hop in here and see if you still needed some assistance here. I apologize for the frustration in being unable to reach out to our support team.

Can you do me a favor and try following this link to see if you are able to open a case with Seller Support?

I'll hang tight here for your reply.

CR_Amazon

00
user profile
CR_Amazon

Hello there @Seller_zIJRjdv2sUdXb

My name is CR and wanted to hop in here and see if you still needed some assistance here. I apologize for the frustration in being unable to reach out to our support team.

Can you do me a favor and try following this link to see if you are able to open a case with Seller Support?

I'll hang tight here for your reply.

CR_Amazon

00
Reply
Follow this discussion to be notified about new activity