Action Required: Verify your Selling on Amazon account
When I click to activate the account, it directs me to the payment page and an automatic email comes.
Then, when I click on the link to send a document in this link, I go to the store status page and there is no document sending section.
When I say request support or assistance, I get the same inactive account warning again and I cannot request support or assistance
What do I do?
Action Required: Verify your Selling on Amazon account
When I click to activate the account, it directs me to the payment page and an automatic email comes.
Then, when I click on the link to send a document in this link, I go to the store status page and there is no document sending section.
When I say request support or assistance, I get the same inactive account warning again and I cannot request support or assistance
What do I do?
11 replies
Seller_CW0P5hgbsiqWX
Have you ever sold on Amazon in the past?
CR_Amazon
Hello there @Seller_SaNZeBiBgfQ7B
My name is CR and wanted to hop in here to see if I could be of assistance.
To confirm, are you saying you are unable to access this link to open a case with Seller Support?
I'll hang tight here for your reply.
CR_Amazon
CR_Amazon
@Seller_SaNZeBiBgfQ7B
Hello again. I had a quick second to peek into your account and see you have been receiving numerous performance notifications to verify your account.
Make sure you are following the most recent hyperlinks in the performance notification sent today, 8/6/2024 (top of the list) as this will be the only one with valid links.
Please let me know if that works to submit your verification.
CR_Amazon
