I can't replenish my stock!
I used to sell my dice game "Line Dice" on Amazon, up until 2017. They wanted a bunch of new information and I didn't feel comfortable sharing it at the time. I'd like to start selling my dice game, I added all of the documents they wanted, but when I go to Replenish Inventory on FBA, I get a "Error: Open packing details to view the error message".
Drilling through it, I see all kinds of errors, none of which make any sense. It says I'm using Manufacture Bar code when it clearly says the product is using ASIN at the time. It says:
1 Error
This product is ineligible for sending to Amazon with a manufacturer barcode. Please remove the product from the shipment, re-create the offer with an Amazon barcode, and label your units.
But I have an Amazon Barcode! It says so up top:
Line Dice
ASIN: B00LCU4X0A
I think there's some kind of account error related to me not touching this for 7 years, but I don't know how to get out of it. The SKU I'm trying to use is "SF-384E-3QAO".
I can't replenish my stock!
I used to sell my dice game "Line Dice" on Amazon, up until 2017. They wanted a bunch of new information and I didn't feel comfortable sharing it at the time. I'd like to start selling my dice game, I added all of the documents they wanted, but when I go to Replenish Inventory on FBA, I get a "Error: Open packing details to view the error message".
Drilling through it, I see all kinds of errors, none of which make any sense. It says I'm using Manufacture Bar code when it clearly says the product is using ASIN at the time. It says:
1 Error
This product is ineligible for sending to Amazon with a manufacturer barcode. Please remove the product from the shipment, re-create the offer with an Amazon barcode, and label your units.
But I have an Amazon Barcode! It says so up top:
Line Dice
ASIN: B00LCU4X0A
I think there's some kind of account error related to me not touching this for 7 years, but I don't know how to get out of it. The SKU I'm trying to use is "SF-384E-3QAO".
10 replies
Seller_z3XfkorVSmnEY
Sounds like Amazon thinks that you're trying to send in stickerless/comingled inventory. What I think you want to do is to have the FNSKU applied to the game. To do this, go to your account settings and choose Amazon barcode, then create a new SKU for the ASIN. Amazon will create an FNSKU for you to print and apply to your game. Then you should be able to replenish your inventory.
