Orders getting stuck in pending status permanently for the past 5 days. Not just some. But ALL of them.
I am not sure what to think of it, but this entire past week all of the orders I received are stuck in pending status. All of them. My balance remained the same, meaning that I essentially have sold nothing during this entire week. It's around 20 orders now.
Curious if anyone else is experiencing the same. I understand that we can't really do anything about it. But 20 orders stuck and not get cleared in a week is odd. All on FBA.
Orders getting stuck in pending status permanently for the past 5 days. Not just some. But ALL of them.
I am not sure what to think of it, but this entire past week all of the orders I received are stuck in pending status. All of them. My balance remained the same, meaning that I essentially have sold nothing during this entire week. It's around 20 orders now.
Curious if anyone else is experiencing the same. I understand that we can't really do anything about it. But 20 orders stuck and not get cleared in a week is odd. All on FBA.
5 replies
Seller_kIukTwdhvntAp
With FBA it will remain a mystery. At least with FBM I can sometimes see what caused it.
It's back to school time so I will get orders help up for several days to a week or more. When they eventually clear I will see an order going to a teacher at some school.
Historically, the hold up has been caused because the delivery address and the name do NOT match the credit card which generally belongs to the school district so they have to fix the billing and delivery information to match the charge method.
Your FBA items would not be exempt from that issue if the 'buyers' are not familiar with what's needed.
TaylorR_Amazon
Hi @Seller_vWhgseZxKF7Jj, are these orders still pending? If so, I'm happy to take a look.
