stuck on invalid charge method
Hi we have a invalid charge method error on my account and cannot access my seller page; for months now.
I got it checked by the seller support and received the email confirming my card is valid and it may take 2 minutes or upto 48 hours for the card to be verified can anyone please help with this as my account is stuck on here.
I've tried several different cards both debit and credit, currently on debit. thank you.
stuck on invalid charge method
Hi we have a invalid charge method error on my account and cannot access my seller page; for months now.
I got it checked by the seller support and received the email confirming my card is valid and it may take 2 minutes or upto 48 hours for the card to be verified can anyone please help with this as my account is stuck on here.
I've tried several different cards both debit and credit, currently on debit. thank you.
3 replies
CR_Amazon
@Seller_0ahI1jnXJdRBX
CR here and wanted to hop in here.
When you register as a seller, you must enter a credit card that will accept international charges and that has a valid billing address located in an eligible country. Not a debit card.
We accept the following credit or debit cards:
- American Express
- Diners Club
- Discover
- JCB
- MasterCard
- Visa
Credit or debit card listed as invalid
We verify your credit or debit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.
- The number you entered should match the number on your credit or debit card.
- The billing address you entered should match the billing address on your credit or debit card statement.
- The CVV code you entered should match the code on your credit or debit card.
- The card expiration date should be at least 6 months from when you add the card.
- The card holder’s name you entered should match the card holder’s name on your credit or debit card (in the Latin-script alphabet).
- The card should not be a prepaid, virtual, or gift card.
- The card should be chargeable in the currency of the Amazon store(s) for which the card is being provided.
- The card should have adequate credit limit to pay for the charge.
- If you were asked to enter a unique security code by your financial institution, the code you entered should match the code sent to the card holder via SMS, email, or token.
CR_Amazon
Seller_LImVvUWeyiCfQ
In addition to the guidance you received from CR_Amazon, try entering your credit card on the buyer side first. Give it time to flow through Amazon's system, then select that card on the seller side. That process has worked for many sellers experiencing your issue.