TAX INFORMATION
Hi, I am trying to update my tax information and when I enter the company and EIN number, I get an error that says "The Name and Tax ID provided do not match IRS records. Please review your previous inputs and ensure the "Name" line is the correct name associated with the Tax ID provided"
TAX INFORMATION
Hi, I am trying to update my tax information and when I enter the company and EIN number, I get an error that says "The Name and Tax ID provided do not match IRS records. Please review your previous inputs and ensure the "Name" line is the correct name associated with the Tax ID provided"
3 replies
Seller_ooI9JMHGzg7GN
This is also happening to me, and my information is correct. I have the letter from the IRS and I have called them to confirm. I don't know how to correct this yet.
Micah_Amazon
Hello @Seller_mXhqEgN16F6R2,
Thanks for reaching out to us on the Seller Forums. I apologize for the frustration you've experienced here.
If you can provide your Seller Support case ID below I'd be happy to review your issue in more detail there and read through any correspondence provided to this point.
I also wanted to provide you with the U.S. Tax Interview FAQ help page and call out this specific section:
I received an error message when trying to complete the Tax Interview. What should I do?
The information provided during the Tax Interview needs to match the IRS records.
If you are completing the U.S. Tax Identity Information Interview as an individual, use the information that appears on your Social Security card.
If you are completing the information as a business, use the name that appears on the top line of the address on your CP575A notice from the IRS.
Misspelling your name, not including your middle initial or middle name, or entering an incorrect Tax Identification Number (TIN) may cause validation of your form to fail.
If the above does not help and this issue is still ongoing, I look forward to hearing from you soon with your case IDs.
Cheers,
Micah
