Hello Amazon Support,

Case ID: 17581866111 / Shipment ID: FBA18V276PQ8

I'm reaching out regarding a shipment scheduled for delivery to the HLI2 Warehouse in Hollister, CA. The shipment, with ID FBA18V276PQ8, was picked up on March 4th, but the status still shows as "Scheduled" despite the scheduled delivery dates having already passed.

Here are the Delivery Appointments:

Last Updated: April 14, 2025

Delivery ID: 62228046991

Scheduled Delivery Date: March 13, 2025

Status: Scheduled

Last Updated: April 14, 2025

Delivery ID: 62254046991

Scheduled Delivery Date: March 17, 2025

Status: Scheduled

Additionally, the "last updated" date on the shipment events appears to change daily without any meaningful update, which is incredibly confusing. It’s now been over a month since the pickup date, and we’re seeing no progress in the system.

This delay is seriously disrupting our operations and causing planning issues on our end. I kindly ask for an urgent investigation and clarification regarding the shipment’s actual status and estimated processing timeframe at HLI2.

Thank you for your prompt attention to this matter.