Need Help: Why Are My Compliance Documents Continuously Rejected?
Hello fellow Amazon sellers,
I’m reaching out to the community for some guidance and perhaps shared experiences regarding an issue I’m facing with document submissions. Despite providing all required and compliant documents, my submissions continue to be rejected by Amazon.
I have submitted my company registration, tax documents, utility bills, and additional legal paperwork. Each submission seems to meet the guidelines, yet I keep facing rejections without specific reasons.
Has anyone else experienced similar issues? What steps did you take to resolve this? Are there particular details or common oversights that could potentially lead to such repeated rejections?
Any advice or insight would be greatly appreciated as I am eager to resolve this and move forward with my selling activities on Amazon.
Thank you in advance for your help!
Need Help: Why Are My Compliance Documents Continuously Rejected?
Hello fellow Amazon sellers,
I’m reaching out to the community for some guidance and perhaps shared experiences regarding an issue I’m facing with document submissions. Despite providing all required and compliant documents, my submissions continue to be rejected by Amazon.
I have submitted my company registration, tax documents, utility bills, and additional legal paperwork. Each submission seems to meet the guidelines, yet I keep facing rejections without specific reasons.
Has anyone else experienced similar issues? What steps did you take to resolve this? Are there particular details or common oversights that could potentially lead to such repeated rejections?
Any advice or insight would be greatly appreciated as I am eager to resolve this and move forward with my selling activities on Amazon.
Thank you in advance for your help!
1 reply
Connor_Amazon
Hi @Seller_RC2QC02A8O6T0
Connor from Amazon here, thanks for reaching out to us.
I just review your account and it looks like you received a performance notification few hours ago requesting for you to complete an identity verification call.
All the details are listed under the yellow button - "submit new information" on this page, please provide all required documents and follow the steps our support team has provided.
If you are still having issues after the interview, submit a support case so that our partner team can take a closer look into the verification.
Have a nice day,
Connor
