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Seller_ihBikDuglseyy

Many of our products have lost their 'buy box'

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. Overnight, many of our products lost their “buy box” option and for no apparent reason. And I've noticed that these products are basically in the cable category, did Amazon make any changes to the category?

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 208

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

On-Time Delivery Rate - 100%

Thanks in advance!!!

My Case ID: 16068333361

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Seller_ihBikDuglseyy

Many of our products have lost their 'buy box'

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. Overnight, many of our products lost their “buy box” option and for no apparent reason. And I've noticed that these products are basically in the cable category, did Amazon make any changes to the category?

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 208

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

On-Time Delivery Rate - 100%

Thanks in advance!!!

My Case ID: 16068333361

10
31 views
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Rose_Amazon
In reply to: Seller_ihBikDuglseyy's post

Hi @Seller_FOWA,

Thanks for the case and post. I will review your case and respond back to you on this post.

Thanks in advance for your patience and have a good weekend.

Rose_Amazon

10
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Seller_ihBikDuglseyy

Many of our products have lost their 'buy box'

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. Overnight, many of our products lost their “buy box” option and for no apparent reason. And I've noticed that these products are basically in the cable category, did Amazon make any changes to the category?

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 208

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

On-Time Delivery Rate - 100%

Thanks in advance!!!

My Case ID: 16068333361

31 views
10 replies
10
Reply
user profile
Seller_ihBikDuglseyy

Many of our products have lost their 'buy box'

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. Overnight, many of our products lost their “buy box” option and for no apparent reason. And I've noticed that these products are basically in the cable category, did Amazon make any changes to the category?

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 208

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

On-Time Delivery Rate - 100%

Thanks in advance!!!

My Case ID: 16068333361

10
31 views
10 replies
Reply
user profile

Many of our products have lost their 'buy box'

by Seller_ihBikDuglseyy

Hi Amazon Professionals,

We have been selling on Amazon for years, well aware Amazon policies and doing our best to maintain our account health. Overnight, many of our products lost their “buy box” option and for no apparent reason. And I've noticed that these products are basically in the cable category, did Amazon make any changes to the category?

Contacted seller support many times but none are able to provide solutions. Any experience sellers with this same issue, thank you for your advise!

Account Health Rating - 208

Order Defect Rate - 0%

Late Shipment Rate - 0%

Valid Tracking Rate - 100%

On-Time Delivery Rate - 100%

Thanks in advance!!!

My Case ID: 16068333361

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Rose_Amazon
In reply to: Seller_ihBikDuglseyy's post

Hi @Seller_FOWA,

Thanks for the case and post. I will review your case and respond back to you on this post.

Thanks in advance for your patience and have a good weekend.

Rose_Amazon

10
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user profile
Rose_Amazon
In reply to: Seller_ihBikDuglseyy's post

Hi @Seller_FOWA,

Thanks for the case and post. I will review your case and respond back to you on this post.

Thanks in advance for your patience and have a good weekend.

Rose_Amazon

10
user profile
Rose_Amazon
In reply to: Seller_ihBikDuglseyy's post

Hi @Seller_FOWA,

Thanks for the case and post. I will review your case and respond back to you on this post.

Thanks in advance for your patience and have a good weekend.

Rose_Amazon

10
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