Cannot delete child variation on the parent page
On the parent product listing variation edit page, I'm able to select the child variation, but the delete box does not highlight so that I can remove that child. Anyone else have this issue.. is it my browser, or issue elsewhere?
Cannot delete child variation on the parent page
On the parent product listing variation edit page, I'm able to select the child variation, but the delete box does not highlight so that I can remove that child. Anyone else have this issue.. is it my browser, or issue elsewhere?
1 reply
Manny_Amazon
Hello @Seller_txsx2aMgSQqPE,
I understand you’re having trouble deleting a child variation on the parent page. I’m here to help you resolve this issue.
To delete a child variation from a parent-child relationship, follow these steps:
1. Delete the child item to remove its relationship to the parent.
2. Wait for 24 hours before attempting to re-use your SKU. This waiting period is crucial as it can take up to 24 hours for all data on that offer to be fully removed from our system.
It’s important to note that once you delete a child variation, it may take some time for the changes to reflect on the detail page. If you’re still experiencing issues after following these steps, it could be due to a few reasons:
- The child ASIN might be linked to another variation family.
- There might be a duplicate child caused by not fully deleting a previous child from the target variation.
If you continue to face difficulties after waiting for 24 hours, I recommend contacting Seller Support for further assistance. They can help investigate any underlying issues specific to your account or listings. If you share your case ID in this thread, I'll review to ensure it's being addressed properly.
Regards,
- Manny