Inventory is in under review process for last 30 days despite of providing POA to Andon
My inventory is under reivew for last 30 days for 6 ASINs. Every ASIN has more than 3.5 star rating and is in GOOD and EXCELLENT condition as per Customer Voice report. We have provided POA and QC report to Andon team 25 days back however there is no reply by them till date. Please suggest for further steps to be taken or let us know do we need to remove all inventory from FCs.
Below are the case IDs which are pending with Andon team:
CASE ID : 11298206792
Case ID : 11290584222
Case ID : 11285504682
Case ID : 11065270372
Case ID : 11241652052
Inventory is in under review process for last 30 days despite of providing POA to Andon
My inventory is under reivew for last 30 days for 6 ASINs. Every ASIN has more than 3.5 star rating and is in GOOD and EXCELLENT condition as per Customer Voice report. We have provided POA and QC report to Andon team 25 days back however there is no reply by them till date. Please suggest for further steps to be taken or let us know do we need to remove all inventory from FCs.
Below are the case IDs which are pending with Andon team:
CASE ID : 11298206792
Case ID : 11290584222
Case ID : 11285504682
Case ID : 11065270372
Case ID : 11241652052
1 reply
Christine_Amazon
Hi @Seller_KJeyqo2tt88gj
Christine here from Amazon Forums team.
I was checking and I do see that the case ID 11298206792, 11290584222, 11285504682, 11065270372, 11241652052 is under review indeed.
In this case we will need to wait for a resolution from the team in charge so we can check the next steps.
Please allow them to provide you with a resolution first, if after this the issue persists, let me know.
Christine.
