Please Help - Listing new product
I feel I have done everything needed yet in a bottleneck here. I am trying to list a Costco version (bundle) of a Strivectin product. I got approval to list the brand, but I cant get past the ASIN/UPC issue. The UPC on the product conflicts some random mouse on Amazon. Amazon seller support has approved me to create a ASIN, but the status says declined, even though the message body says approved - and I cant figure out creating a ASIN other than trying to add the product - Each time I try to add a new product it says I must enter a GTIN. Amazon seller support said I should request my own GTIN through GS1, is that even allowed to create your own GTIN for a branded product? I'm obviously new to this and trying to do things right, but frustrated for 4 straight days with all my downtime chatting with Amazon seller support and trying endless. Someone please help. Would have been nice to get a knowledgeable amazon seller support on the phone, and I feel like trial and error for many seller support folks.
Please Help - Listing new product
I feel I have done everything needed yet in a bottleneck here. I am trying to list a Costco version (bundle) of a Strivectin product. I got approval to list the brand, but I cant get past the ASIN/UPC issue. The UPC on the product conflicts some random mouse on Amazon. Amazon seller support has approved me to create a ASIN, but the status says declined, even though the message body says approved - and I cant figure out creating a ASIN other than trying to add the product - Each time I try to add a new product it says I must enter a GTIN. Amazon seller support said I should request my own GTIN through GS1, is that even allowed to create your own GTIN for a branded product? I'm obviously new to this and trying to do things right, but frustrated for 4 straight days with all my downtime chatting with Amazon seller support and trying endless. Someone please help. Would have been nice to get a knowledgeable amazon seller support on the phone, and I feel like trial and error for many seller support folks.
1 reply
Glenn_Amazon
Hi there @Seller_NezuXSEveg1M3,
I'm sorry you are having an issue with creating your listing. In general a Valid UPC is required to list most products on Amazon and you need approval from the Brand to create new ASINs without them. I'd like to review to see what options I can offer. Please reply with your most recent Seller Support case and I can see what options exist for this product. Thank you for your understanding.
-Glenn