Charged $1,176.02 for Promotional Rebates - Why?
If we are not utilizing ANY advertising on Amazon; no deals, no coupons, no campaigns, no promos, no nothing.
Then why were we charged $1,176.02 just for this last settlement period (2 weeks)?
Can someone please explain why Amazon is taking this money from us (as if they don't take enough already in fees).
Patiently waiting for an explanation.
Thank you :)
Charged $1,176.02 for Promotional Rebates - Why?
If we are not utilizing ANY advertising on Amazon; no deals, no coupons, no campaigns, no promos, no nothing.
Then why were we charged $1,176.02 just for this last settlement period (2 weeks)?
Can someone please explain why Amazon is taking this money from us (as if they don't take enough already in fees).
Patiently waiting for an explanation.
Thank you :)
15 replies
Seller_AXC06kcsKI1qG
Is this one of those "Amazon added a 5% off promo discount" to your listing on their own?
If so, I do not believe you get charged as their should be a reverse entry to repay you.
Check the downloadable flat file for full transaction details.
SEAmod
Hello @Seller_tzb0Adb4whsRu
Are you using Fulfilled by Amazon (FBA)?
If you are not participating in paid advertising, and you are being charged, I can do a deeper dive around your issue.
Susan
Seller_2UkjhY9D9b6bj
Since nobody here knows how to answer this properly - not even the mods:
Promotional rebates occur when a non-prime member buys enough to get free non-prime shipping.
The exact same amount will be added to your account in a shipping fee surplus to offset this. Its a bookkeeping strategy for amazon to increase their writeoffs in one area that best suits their business model.
I'm surprised you got it up to almost 1200 dollars without having learned this elsewhere.
Seller_DbcsSDaMHenTu
I had the same situation and ask customer service, they said those extra fees were for the subscribe and save promotion to buyers. So make sure if not this, otherwise check to see if they are refunding this extra charges no related to subscribe and save deals..
Seller_hRcW3boFdNOVe
It appears that the confusion regarding the $1,176.02 charge for promotional rebates stems from a misunderstanding about how Amazon handles certain transactions, particularly with non-Prime customers eligible for free shipping on orders over $35. This amount initially shows as a negative entry in your transaction list due to Amazon's practice of listing promotional rebates to cover the free shipping cost.
These promotional rebates are effectively offset by corresponding shipping credits. This means that for every promotional rebate deducted, there is an equivalent shipping credit added back to your account, thus zeroing out the impact of these transactions on your net earnings. This setup ensures that you do not lose money because of these rebates.
However, it is important to note that these transactions still need to be reported as sales and subsequently as a cost of goods sold in your accounting records. This is necessary for accurate financial reporting and could have implications for tax purposes. If you're not handling your own accounting, it would be wise to ensure that your accountant is aware of these transactions so they can be properly recorded and reported.
Seller_QD2EaZq89yfSW
See if it was credited back to you in "other" category. I get all types of fees that are subsequently reimbursed.
