Missing Best Sellers Rank on amazon.com and Seller Central
Hello everyone!
I need some help with our missing best sellers rank on Amazon.com and Seller Central. Our item type keyword is updated, and the product was not categorized as an adult item. Seller Support mentioned that "We have thoroughly investigated this issue and found that the product is not eligible for a sales rank at this time. We are unable to share the specific eligibility criteria due to confidentiality."
Do you guys have any more ideas on how we can get our BSR back?
Thank you all!
Missing Best Sellers Rank on amazon.com and Seller Central
Hello everyone!
I need some help with our missing best sellers rank on Amazon.com and Seller Central. Our item type keyword is updated, and the product was not categorized as an adult item. Seller Support mentioned that "We have thoroughly investigated this issue and found that the product is not eligible for a sales rank at this time. We are unable to share the specific eligibility criteria due to confidentiality."
Do you guys have any more ideas on how we can get our BSR back?
Thank you all!
10 replies
Seller_QMBZYdJJKKTXU
Good day!
I'm still needing help with this issue.
Thank you!
Michelle_Amazon
Hello @Seller_QMBZYdJJKKTXU,
Michelle at Amazon here. I am sorry to hear that you are having issues with your best seller ranking. Do you have a case with Seller Support that I can take a look at? If you don't have a case yet, please start here and let me know if they are not able to help you.
Regards,
Michelle
