FBA Shipment lost again, now in OKC2. This problem has started happening too often over the past year
https://sellercentral.amazon.com/seller-forums/discussions/t/d764f1ed-86c6-4e8f-9dc0-8b5290e745d4?postId=81956a77-fd4e-4959-b40a-bed23ab44182
Sorry I noticed the answer late, that topic is already closed.
@KJ_Amazon
" see that the support team recommended the next step of Reconciling your shipment."
When I tried -Reconciling shipment FBA17QW8R3MC -" Your Shipment ID FBA17QW8R3MC is eligible for investigation
To request an investigation, go to Contact Us and create a case"
That's why I created the case ID 15027924251 - where I attached all the documents and evidence, including USPS proof of delivery signed by an Amazon employee (P Amazon), delivered to the correct address, with the correct weight - all this information is available in USPS proof of delivery file.
Any help with FBA ID:FBA17QW8R3MC will be great
@Bryce_Amazon
@Dominic_Amazon
@Jameson_Amazon
@TaylorR_Amazon
FBA Shipment lost again, now in OKC2. This problem has started happening too often over the past year
https://sellercentral.amazon.com/seller-forums/discussions/t/d764f1ed-86c6-4e8f-9dc0-8b5290e745d4?postId=81956a77-fd4e-4959-b40a-bed23ab44182
Sorry I noticed the answer late, that topic is already closed.
@KJ_Amazon
" see that the support team recommended the next step of Reconciling your shipment."
When I tried -Reconciling shipment FBA17QW8R3MC -" Your Shipment ID FBA17QW8R3MC is eligible for investigation
To request an investigation, go to Contact Us and create a case"
That's why I created the case ID 15027924251 - where I attached all the documents and evidence, including USPS proof of delivery signed by an Amazon employee (P Amazon), delivered to the correct address, with the correct weight - all this information is available in USPS proof of delivery file.
Any help with FBA ID:FBA17QW8R3MC will be great
@Bryce_Amazon
@Dominic_Amazon
@Jameson_Amazon
@TaylorR_Amazon
3 replies
KJ_Amazon
Hello @Seller_FBovAyB1Xqpsm I reviewed your case as well as the information provided in your previous thread.
I asked our partner team to review that case and check if there are any additional steps you can take to request further investigation or if their previous decision was final.
I will follow up when I receive a response and if there are any further questions.
