New to FBA and orders Pending?
We have been selling for a month with FBM while our stock got to Amazona
The stock got there and shows all my units available in the Inventory page, so I made my FBM listing Out of stock.
We have now received 11 orders over the last 19 hours and they are still pending. With FBM, I would have shipped these by now.
Shouldn't FBA be quicker?
New to FBA and orders Pending?
We have been selling for a month with FBM while our stock got to Amazona
The stock got there and shows all my units available in the Inventory page, so I made my FBM listing Out of stock.
We have now received 11 orders over the last 19 hours and they are still pending. With FBM, I would have shipped these by now.
Shouldn't FBA be quicker?
5 replies
Seller_OvL8C4BJWiuS9
Check your inventory again. Pending orders can sit for up to 21 days pending payment issues (not sure how different it is with FBA orders).
Dominic_Amazon
Hi @Seller_x24iuwV0yfraj,
@Seller_OvL8C4BJWiuS9 gave you the right information. On the Manage orders page, an order with a status of Pending might indicate an issue with the buyer's payment method or a convenience store payment method. In some cases, our payment and order detail verification processes can potentially extend order processing times for as long as 21 days.
Here are some of the most common reasons for orders being in Pending status:
- Amazon has been unable to obtain authorization for the buyer's credit card.
- The buyer selected convenience store payment but hasn't completed the payment.
- For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
- For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.
Best,
Dominic
