amazon lost the inventory now need proof of purchased
i purchased the pallet lot from local auction and sent it to amazon and they lost it ,i submitted the proof of purchase from auction and amazon doesnt accept it ,they need to have invoice from supplier and manufacturer , i contacted both to get invoice for new orders but currently they are not accepting new clients .
any idea what to do in this situation thank you.
amazon lost the inventory now need proof of purchased
i purchased the pallet lot from local auction and sent it to amazon and they lost it ,i submitted the proof of purchase from auction and amazon doesnt accept it ,they need to have invoice from supplier and manufacturer , i contacted both to get invoice for new orders but currently they are not accepting new clients .
any idea what to do in this situation thank you.
3 replies
Seller_kIukTwdhvntAp
"i purchased the pallet lot from local auction and sent it to amazon and they lost it ,i submitted the proof of purchase from auction and amazon doesnt accept it ,"
Well, that would be because Amazon does not see those as VALID suppliers. You apparently missed the sourcing guidelines --
https://sellercentral.amazon.com/seller-forums/discussions/t/b85da569-03c1-401d-92e3-09c057cd76de
5. Auctions: Auctions or auction style environments are not considered valid sources of supply. Reselling products that are intended for destruction disposal or otherwise designated as unsellable by the manufacturer, supplier, vendor, or retailer is strictly prohibited on Amazon.
Ultimately, it's your responsibility as an Amazon seller to ensure that the products you offer comply with all applicable laws and regulations, are authorized for sale or resale, and do not infringe on intellectual property rights. By following these guidelines, you can help protect your business and maintain a successful presence on the Amazon marketplace.
"any idea what to do in this situation thank you."
Take the tax write-off and don't try it again on Amazon.
Seller_4zBzdtgCyS9EI
And before you try selling anything else here I recommend... READ THIS POST
Topher_Amazon
Hi @Seller_q3hbgoV1pt6PN,
As noted above, sourcing guidelines are required policy and not suggestion to sell on Amazon. In addition to the link above you can review Invoice requirements for appealing a policy violation help page.
Regards,
Topher
