Request to Update Phone Number for Account Verification
Hello Amazon USA,
I need assistance with my USA seller account. My previous phone number, which was used for account verification, has been deactivated by the provider, and I can no longer receive security codes.
I reached out to Amazon support earlier and was sent a link for video verification of my documents. However, the link was empty and nothing appeared when I opened it.
Could you please help me resolve this issue as soon as possible?
Thank you,
Rafay
Request to Update Phone Number for Account Verification
Hello Amazon USA,
I need assistance with my USA seller account. My previous phone number, which was used for account verification, has been deactivated by the provider, and I can no longer receive security codes.
I reached out to Amazon support earlier and was sent a link for video verification of my documents. However, the link was empty and nothing appeared when I opened it.
Could you please help me resolve this issue as soon as possible?
Thank you,
Rafay
26 replies
CR_Amazon
Hi there @Seller_ybcBr2MKYO149
My name is CR and wanted to hop in here to see if we could get you some additional information here.
It sounds like you have already reached out to Seller Support for this, correct? If so, can you drop the most recent case # below and I'd be happy to take a further look there.
I'll hang here for your response.
CR_Amazon
