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Seller_r0x354UKguEse

Safe t Claim issue

i think amazon is doing fraud with us because earlier when amazon passed the safe t claim on the same we don't get to much wrong or broken product but amazon is taking any seller seriously . They are making fool of us. 99 % of claim are getting rejected by giving the foolish reason of exceeded limit of safe-t claim and now we are getting too much wrong and broken product and amazon is doing nothing for that. This platform is getting worse day by day . The seller support team of amazon is the worst support team in any e-commerce platform

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user profile
Seller_r0x354UKguEse

Safe t Claim issue

i think amazon is doing fraud with us because earlier when amazon passed the safe t claim on the same we don't get to much wrong or broken product but amazon is taking any seller seriously . They are making fool of us. 99 % of claim are getting rejected by giving the foolish reason of exceeded limit of safe-t claim and now we are getting too much wrong and broken product and amazon is doing nothing for that. This platform is getting worse day by day . The seller support team of amazon is the worst support team in any e-commerce platform

50
190 views
16 replies
Reply
16 replies
user profile
Seller_nVqZhJnOPF5Gu
In reply to: Seller_r0x354UKguEse's post

Agreed.

Genuine Safe-T claims are being rejected without giving reverts as well.

Amazon initiated refund to customer and did not pick up my products and reverting us by saying we have initiated refund.

This kind of act discourages sellers and also forced to bear huge losses.

10
user profile
Seller_5DMU3gEBXUwd1
In reply to: Seller_r0x354UKguEse's post

Now days even if the customer has not received the product and when it comes back to us it is open. This shows their courier/delivery persons are opening it and damaging the product. When we submit claim under safety then approve very less amount is approved. There is no clear answer or calculations given to us that on what basis claim value is generated

20
user profile
Seller_HD23fi8n2a4W2
In reply to: Seller_r0x354UKguEse's post

yes same issue they not given any proper reason for rejecting claim

amazon losing seller trust day by day lots of my friend seller now focus on other ecommerce marketplace due to amazon not given proper detail about it any action on account they always reply same our internal team have checked this your information is not enough etc etc ...

00
user profile
Seller_JMIeiWBze5HQQ
In reply to: Seller_r0x354UKguEse's post

Customers are god for Amazon & we sellers are fools it seems,

doing so much hard work only to occur huge loss due to cheating of customers or courier person.

00
user profile
Seller_TjWFOj1hjP3qX
In reply to: Seller_r0x354UKguEse's post

We are also facing the same issue, Without any investigation they rejected the claim even after were reopening the claim multiple times they are directly reject the claim, we bear huge losses.

00
user profile
Noor_Amazon_
In reply to: Seller_r0x354UKguEse's post

Hi @Seller_r0x354UKguEse@Seller_nVqZhJnOPF5Gu@Seller_5DMU3gEBXUwd1@Seller_HD23fi8n2a4W2@Seller_JMIeiWBze5HQQ@Seller_TjWFOj1hjP3qX

Thanks for taking the time to provide feedback on the Forums

If you have a specific SAFE-T Claim that is pending, please provide the following details so I can check further:

Order ID:

SAFE-T Claim ID:

Please note that if a claim has been refused and its appeal, it means it didn't match with the related policies and the decision wouldn't be revoked.

Regards,

Noor

00
user profile
Noor_Amazon_
In reply to: Seller_r0x354UKguEse's post

Hi @Seller_r0x354UKguEse @Seller_5DMU3gEBXUwd1 @Seller_HD23fi8n2a4W2 @Seller_JMIeiWBze5HQQ @Seller_TjWFOj1hjP3qX

I haven't received your feedback, I hope your issues have been already solved?

If not, could you please provide the needed details for a further check?

Thanks

Noor

00
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user profile
Seller_r0x354UKguEse

Safe t Claim issue

i think amazon is doing fraud with us because earlier when amazon passed the safe t claim on the same we don't get to much wrong or broken product but amazon is taking any seller seriously . They are making fool of us. 99 % of claim are getting rejected by giving the foolish reason of exceeded limit of safe-t claim and now we are getting too much wrong and broken product and amazon is doing nothing for that. This platform is getting worse day by day . The seller support team of amazon is the worst support team in any e-commerce platform

190 views
16 replies
50
Reply
user profile
Seller_r0x354UKguEse

Safe t Claim issue

i think amazon is doing fraud with us because earlier when amazon passed the safe t claim on the same we don't get to much wrong or broken product but amazon is taking any seller seriously . They are making fool of us. 99 % of claim are getting rejected by giving the foolish reason of exceeded limit of safe-t claim and now we are getting too much wrong and broken product and amazon is doing nothing for that. This platform is getting worse day by day . The seller support team of amazon is the worst support team in any e-commerce platform

50
190 views
16 replies
Reply
user profile

Safe t Claim issue

by Seller_r0x354UKguEse

i think amazon is doing fraud with us because earlier when amazon passed the safe t claim on the same we don't get to much wrong or broken product but amazon is taking any seller seriously . They are making fool of us. 99 % of claim are getting rejected by giving the foolish reason of exceeded limit of safe-t claim and now we are getting too much wrong and broken product and amazon is doing nothing for that. This platform is getting worse day by day . The seller support team of amazon is the worst support team in any e-commerce platform

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Tags:SAFE-T
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Seller_nVqZhJnOPF5Gu
In reply to: Seller_r0x354UKguEse's post

Agreed.

Genuine Safe-T claims are being rejected without giving reverts as well.

Amazon initiated refund to customer and did not pick up my products and reverting us by saying we have initiated refund.

This kind of act discourages sellers and also forced to bear huge losses.

10
user profile
Seller_5DMU3gEBXUwd1
In reply to: Seller_r0x354UKguEse's post

Now days even if the customer has not received the product and when it comes back to us it is open. This shows their courier/delivery persons are opening it and damaging the product. When we submit claim under safety then approve very less amount is approved. There is no clear answer or calculations given to us that on what basis claim value is generated

20
user profile
Seller_HD23fi8n2a4W2
In reply to: Seller_r0x354UKguEse's post

yes same issue they not given any proper reason for rejecting claim

amazon losing seller trust day by day lots of my friend seller now focus on other ecommerce marketplace due to amazon not given proper detail about it any action on account they always reply same our internal team have checked this your information is not enough etc etc ...

00
user profile
Seller_JMIeiWBze5HQQ
In reply to: Seller_r0x354UKguEse's post

Customers are god for Amazon & we sellers are fools it seems,

doing so much hard work only to occur huge loss due to cheating of customers or courier person.

00
user profile
Seller_TjWFOj1hjP3qX
In reply to: Seller_r0x354UKguEse's post

We are also facing the same issue, Without any investigation they rejected the claim even after were reopening the claim multiple times they are directly reject the claim, we bear huge losses.

00
user profile
Noor_Amazon_
In reply to: Seller_r0x354UKguEse's post

Hi @Seller_r0x354UKguEse@Seller_nVqZhJnOPF5Gu@Seller_5DMU3gEBXUwd1@Seller_HD23fi8n2a4W2@Seller_JMIeiWBze5HQQ@Seller_TjWFOj1hjP3qX

Thanks for taking the time to provide feedback on the Forums

If you have a specific SAFE-T Claim that is pending, please provide the following details so I can check further:

Order ID:

SAFE-T Claim ID:

Please note that if a claim has been refused and its appeal, it means it didn't match with the related policies and the decision wouldn't be revoked.

Regards,

Noor

00
user profile
Noor_Amazon_
In reply to: Seller_r0x354UKguEse's post

Hi @Seller_r0x354UKguEse @Seller_5DMU3gEBXUwd1 @Seller_HD23fi8n2a4W2 @Seller_JMIeiWBze5HQQ @Seller_TjWFOj1hjP3qX

I haven't received your feedback, I hope your issues have been already solved?

If not, could you please provide the needed details for a further check?

Thanks

Noor

00
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user profile
Seller_nVqZhJnOPF5Gu
In reply to: Seller_r0x354UKguEse's post

Agreed.

Genuine Safe-T claims are being rejected without giving reverts as well.

Amazon initiated refund to customer and did not pick up my products and reverting us by saying we have initiated refund.

This kind of act discourages sellers and also forced to bear huge losses.

10
user profile
Seller_nVqZhJnOPF5Gu
In reply to: Seller_r0x354UKguEse's post

Agreed.

Genuine Safe-T claims are being rejected without giving reverts as well.

Amazon initiated refund to customer and did not pick up my products and reverting us by saying we have initiated refund.

This kind of act discourages sellers and also forced to bear huge losses.

10
Reply
user profile
Seller_5DMU3gEBXUwd1
In reply to: Seller_r0x354UKguEse's post

Now days even if the customer has not received the product and when it comes back to us it is open. This shows their courier/delivery persons are opening it and damaging the product. When we submit claim under safety then approve very less amount is approved. There is no clear answer or calculations given to us that on what basis claim value is generated

20
user profile
Seller_5DMU3gEBXUwd1
In reply to: Seller_r0x354UKguEse's post

Now days even if the customer has not received the product and when it comes back to us it is open. This shows their courier/delivery persons are opening it and damaging the product. When we submit claim under safety then approve very less amount is approved. There is no clear answer or calculations given to us that on what basis claim value is generated

20
Reply
user profile
Seller_HD23fi8n2a4W2
In reply to: Seller_r0x354UKguEse's post

yes same issue they not given any proper reason for rejecting claim

amazon losing seller trust day by day lots of my friend seller now focus on other ecommerce marketplace due to amazon not given proper detail about it any action on account they always reply same our internal team have checked this your information is not enough etc etc ...

00
user profile
Seller_HD23fi8n2a4W2
In reply to: Seller_r0x354UKguEse's post

yes same issue they not given any proper reason for rejecting claim

amazon losing seller trust day by day lots of my friend seller now focus on other ecommerce marketplace due to amazon not given proper detail about it any action on account they always reply same our internal team have checked this your information is not enough etc etc ...

00
Reply
user profile
Seller_JMIeiWBze5HQQ
In reply to: Seller_r0x354UKguEse's post

Customers are god for Amazon & we sellers are fools it seems,

doing so much hard work only to occur huge loss due to cheating of customers or courier person.

00
user profile
Seller_JMIeiWBze5HQQ
In reply to: Seller_r0x354UKguEse's post

Customers are god for Amazon & we sellers are fools it seems,

doing so much hard work only to occur huge loss due to cheating of customers or courier person.

00
Reply
user profile
Seller_TjWFOj1hjP3qX
In reply to: Seller_r0x354UKguEse's post

We are also facing the same issue, Without any investigation they rejected the claim even after were reopening the claim multiple times they are directly reject the claim, we bear huge losses.

00
user profile
Seller_TjWFOj1hjP3qX
In reply to: Seller_r0x354UKguEse's post

We are also facing the same issue, Without any investigation they rejected the claim even after were reopening the claim multiple times they are directly reject the claim, we bear huge losses.

00
Reply
user profile
Noor_Amazon_
In reply to: Seller_r0x354UKguEse's post

Hi @Seller_r0x354UKguEse@Seller_nVqZhJnOPF5Gu@Seller_5DMU3gEBXUwd1@Seller_HD23fi8n2a4W2@Seller_JMIeiWBze5HQQ@Seller_TjWFOj1hjP3qX

Thanks for taking the time to provide feedback on the Forums

If you have a specific SAFE-T Claim that is pending, please provide the following details so I can check further:

Order ID:

SAFE-T Claim ID:

Please note that if a claim has been refused and its appeal, it means it didn't match with the related policies and the decision wouldn't be revoked.

Regards,

Noor

00
user profile
Noor_Amazon_
In reply to: Seller_r0x354UKguEse's post

Hi @Seller_r0x354UKguEse@Seller_nVqZhJnOPF5Gu@Seller_5DMU3gEBXUwd1@Seller_HD23fi8n2a4W2@Seller_JMIeiWBze5HQQ@Seller_TjWFOj1hjP3qX

Thanks for taking the time to provide feedback on the Forums

If you have a specific SAFE-T Claim that is pending, please provide the following details so I can check further:

Order ID:

SAFE-T Claim ID:

Please note that if a claim has been refused and its appeal, it means it didn't match with the related policies and the decision wouldn't be revoked.

Regards,

Noor

00
Reply
user profile
Noor_Amazon_
In reply to: Seller_r0x354UKguEse's post

Hi @Seller_r0x354UKguEse @Seller_5DMU3gEBXUwd1 @Seller_HD23fi8n2a4W2 @Seller_JMIeiWBze5HQQ @Seller_TjWFOj1hjP3qX

I haven't received your feedback, I hope your issues have been already solved?

If not, could you please provide the needed details for a further check?

Thanks

Noor

00
user profile
Noor_Amazon_
In reply to: Seller_r0x354UKguEse's post

Hi @Seller_r0x354UKguEse @Seller_5DMU3gEBXUwd1 @Seller_HD23fi8n2a4W2 @Seller_JMIeiWBze5HQQ @Seller_TjWFOj1hjP3qX

I haven't received your feedback, I hope your issues have been already solved?

If not, could you please provide the needed details for a further check?

Thanks

Noor

00
Reply
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