UPS 2nd Day Air got Error occurred while purchasing a label
Recently got issue for Purchasing Shipping Label for UPS 2nd Day Air shipping service - Error occurred while purchasing a label, please try with different ship method. Please check soon!!
UPS 2nd Day Air got Error occurred while purchasing a label
Recently got issue for Purchasing Shipping Label for UPS 2nd Day Air shipping service - Error occurred while purchasing a label, please try with different ship method. Please check soon!!
19 replies
Seller_eKqoWGtCQYtAb
I'm having the same problem since Monday. They recommended ticking a checkbox for the UPS Terms and Conditions on Merchant API but did not fix the problem. I can't buy any UPS label
KJ_Amazon
Hello @Seller_ddglpq2sdHSR4 @Seller_eKqoWGtCQYtAb and any other sellers reporting issues selecting UPS shipping services in Buy Shipping.
Our partner team is investigating these seller reports, and I have shared the information in this thread with that team. I am in contact with that team and will follow up when more information becomes available. One suggestion offered was to attempt to change the SHIP_FROM_ADDRESS and try again.
It would help any of the sellers experiencing this issue could report if they noticed any pattern or specific circumstances beyond it affecting UPS.
@Seller_ddglpq2sdHSR4 Are you able to buy UPS Ground or other UPS non-expedited options, or is this just affecting UPS 2nd Day?
KJ_Amazon
Seller_0jTqmpvuiCAAV
We had a similar issue purchasing UPS Ground Saver labels and it had to do with the dimensions. We ship a lot of DVDs that are 6x4x1 size, but that 1 inch dimension is too low for UPS. Check to see if your dimensions are too small.
