Amazon system always goes crazy and makes mistakes, this is understandable, but they handle the mistakes in a disgusting way.

Most of Amazon emplyees are lazy and not responsiblle, they don't do anything to correct the mistake, sometimes they copy and paste somewords from somewhere as answer and close our case, sometimes they let the case open and unanswered until you forget.

Have to say a few of the emplyess don't like that, they like ot try to fix issues, but they are not authorized enough to touch the lousy system.

In short, system isn't perfect, most emplyees don't care, top management doesn't trust good few good emplyees, are the problem cannot change before long, so sellers in many cases can do nothing but suffer.