Amazon is not responding to my cases
Hi Amazon Support,
I'm writing to follow up on the following pending cases:
1. #10077642342
2. #10105310682
3. #10128896752
4. #10180242802
5. #10181266002
6. #10202555102
Despite numerous follow-ups over an extended period, our issues remain unresolved or transferred to the relevant team without resolution. We kindly request:
1. An update on the current status of each case.
2. An estimated timeframe for resolution.
3. Expedited attention to resolve these long-pending issues.
Your prompt assistance is greatly appreciated.
Thank you,
Amazon is not responding to my cases
Hi Amazon Support,
I'm writing to follow up on the following pending cases:
1. #10077642342
2. #10105310682
3. #10128896752
4. #10180242802
5. #10181266002
6. #10202555102
Despite numerous follow-ups over an extended period, our issues remain unresolved or transferred to the relevant team without resolution. We kindly request:
1. An update on the current status of each case.
2. An estimated timeframe for resolution.
3. Expedited attention to resolve these long-pending issues.
Your prompt assistance is greatly appreciated.
Thank you,
4 replies
Seller_ZVAz3d5lZuGid
This is NOT Amazon support, but just a forum of other sellers. None of us can do anything to resolve your cases. You could try to ask them to escalate to a manager or more senior person.
Seller_GK5kQEXpZI6fr
We have about 40+ support cases open at the moment and there has been no response from any of them today.
The chat and phone aren't available either so they must be on a training day or something.
Hopefully normal service will resume soon!
Julia_Amzn
Hello @Seller_Z1cL6dI9uacNU,
Thank you for reaching out to the UK Seller Forums.
Do all those cases refer to the same issue?
Best,
Julia.
