FBA- More Than Pallet Size Asin

Hello,

We are facing repeated rejections of our FBA shipments due to the reason: “Box size exceeds pallet limits.” However, we would like to clarify that our boxes are only 61 inches in length, which is well within Amazon’s maximum allowed box size limit of 66 inches.

We have been in FBA for more than 3 years. Sending shipments to multiple FCs. But suddenly, warehouses are now rejecting our shipments with the reason "BOX SIZE MORE THAN PALLET".

As per the Help Pages: https://sellercentral.amazon.in/help/hub/reference/G201449180

Boxes having 66 Inches in Length are allowed and under policy.

Every Box we send does not exceed 61 inches. Still, Warehouses are rejecting shipments.

If you have any experience, please share.