Need Amazon to Ship Products in Cardboard Boxes
I am trying to get Amazon FBA to ship my ASINs in corrugated boxes. My product is fragile and will break if they are packaged in the bubble mailers. I have conducted the drop tests that Amazon requires and my packaging protects the product during those tests. The help team keeps coming back to me with the requirement to move forward:
• ASIN images showing the prep instruction being performed with a scanable item barcode visible on your evidence.(item must be visible)
What type of image are they looking for? I keep asking for examples but I don't get anywhere and I don't understand how I can show photos of a drop test because it's an active test. I sent an unedited video of the drop tests but that wasn't accepted. This has been going on for 2 months now and I'm no closer to resolving the issue than I was on day one. Please help!
Need Amazon to Ship Products in Cardboard Boxes
I am trying to get Amazon FBA to ship my ASINs in corrugated boxes. My product is fragile and will break if they are packaged in the bubble mailers. I have conducted the drop tests that Amazon requires and my packaging protects the product during those tests. The help team keeps coming back to me with the requirement to move forward:
• ASIN images showing the prep instruction being performed with a scanable item barcode visible on your evidence.(item must be visible)
What type of image are they looking for? I keep asking for examples but I don't get anywhere and I don't understand how I can show photos of a drop test because it's an active test. I sent an unedited video of the drop tests but that wasn't accepted. This has been going on for 2 months now and I'm no closer to resolving the issue than I was on day one. Please help!
3 replies
Seller_Hi7wbO2Kbo6bl
You cannot control how Amazon packages anything. You can only control what you do.
You must package so that the item survives shipping to Amazon, mishandling at the warehouse, and the final -- often unprotected -- trip to the buyer.
Seller_z3XfkorVSmnEY
Probably best to do as @Seller_Hi7wbO2Kbo6blsuggests and pack it well enough yourself. We sell items in glass jars and pack it well enough to ship on it's own (assuming it's not thrown onto a porch). Sometimes they ship without other packaging but most of the time not.
