You have attempted to access a store that is currently inactive.
You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated.
Anyone else facing this? Unable to create a case, unable to contact support, unable to "reactivate account" and submit documentation? Not sure what the work around is for this. But, anytime I click on the link, it just redirects to the same message. It's basically a loop. I had been selling on my account and just sent inventory in as well. My card on file does not expire until 2029.
Problem number 17,225 with selling on Amazon.
You have attempted to access a store that is currently inactive.
You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated.
Anyone else facing this? Unable to create a case, unable to contact support, unable to "reactivate account" and submit documentation? Not sure what the work around is for this. But, anytime I click on the link, it just redirects to the same message. It's basically a loop. I had been selling on my account and just sent inventory in as well. My card on file does not expire until 2029.
Problem number 17,225 with selling on Amazon.
2 replies
Seller_kIukTwdhvntAp
"Anyone else facing this? "
There is a certain perverse irony on Amazon. I look at your question and then look at the screen on the right and see these --
Nikki_Amazon
Hello @Seller_Pch6NbuHLYzn0,
First of all, I would like to thank you for your contact and to apologize for the delay in answering your post here on the seller forums. Our team of moderators is constantly working to answer all questions as quickly as possible.
- "You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated."
I contacted the appropriate team and was informed that there are no pending issues with your account. Have you been able to resolve the inactivity? Is your account active now?
Regards,
Nikki
