Fee refund request.
Dear Amazon Seller Support,
Subject: Refund Request for Incorrect $39.99 Professional Plan Fee
I hope this message finds you well.
I am writing to bring to your attention an incorrect charge that has been applied to my seller account. Despite being enrolled in the Individual selling plan, I was charged the $39.99 fee associated with the Professional selling plan. Below are the details of the charge:
Date Charged: July-22-2024
Amount Charged: $39.99
I have attached supporting documents, including a screenshot of the charge and the confirmation of my current Individual plan subscription.
I also attached an E-mail "We have charged your credit card for $39.99 in an attempt to settle your Amazon seller account balance.
As I am subscribed to the Individual plan, I kindly request a refund of the $39.99 fee to my account. To facilitate the refund process, please find my personal account details below:
I would appreciate your prompt assistance in resolving this matter and processing the refund at the earliest convenience. Should you require any further information or documentation, please do not hesitate to contact me.
Thank you for your attention to this matter.
Best regards,
Raees Ajmal
RXStore
[moderator updated post]
Fee refund request.
Dear Amazon Seller Support,
Subject: Refund Request for Incorrect $39.99 Professional Plan Fee
I hope this message finds you well.
I am writing to bring to your attention an incorrect charge that has been applied to my seller account. Despite being enrolled in the Individual selling plan, I was charged the $39.99 fee associated with the Professional selling plan. Below are the details of the charge:
Date Charged: July-22-2024
Amount Charged: $39.99
I have attached supporting documents, including a screenshot of the charge and the confirmation of my current Individual plan subscription.
I also attached an E-mail "We have charged your credit card for $39.99 in an attempt to settle your Amazon seller account balance.
As I am subscribed to the Individual plan, I kindly request a refund of the $39.99 fee to my account. To facilitate the refund process, please find my personal account details below:
I would appreciate your prompt assistance in resolving this matter and processing the refund at the earliest convenience. Should you require any further information or documentation, please do not hesitate to contact me.
Thank you for your attention to this matter.
Best regards,
Raees Ajmal
RXStore
[moderator updated post]
2 replies
Seller_4zBzdtgCyS9EI
posting the same subject twice violated forum rules.
Connor_Amazon
Hi @Seller_rzNJhO2jlqdl8
Connor from Amazon here, thanks for reaching out.
This is a duplicate post to this thread, you will need to reach out to seller support to request for a refund for the professional account. Please also do not post personal account/debit card information on here.
To create a support case, go tho this link and explain your situation:
https://sellercentral.amazon.com/cu/contact-us
-Connor
