How long does the review takes if affected: Product Authenticity Customer Complaints
Recently, one of our customers made a Product Authenticity Customer Complaint. While he noticed the product colour had changed.
The product is Honey Due - earlier transparent, now it's light orange.
They made complaint to amazon and we submitted every documents asked by the amazon team - still the account health is showing the issue and score down to 192 - let me know, how to sort this out.
How long does the review takes if affected: Product Authenticity Customer Complaints
Recently, one of our customers made a Product Authenticity Customer Complaint. While he noticed the product colour had changed.
The product is Honey Due - earlier transparent, now it's light orange.
They made complaint to amazon and we submitted every documents asked by the amazon team - still the account health is showing the issue and score down to 192 - let me know, how to sort this out.