PICKUP NOT DONE FOR LAST ONE YEAR DUE TO BUSINESS LOSS
Dear Amazon Seller Support Team,
I am writing to formally raise a complaint regarding a serious issue we have been facing for the past one year. Despite being an active seller on your platform, the Amazon pickup service has not been coming to our location for over 12 months now. This has resulted in severe disruption to our operations and significant business loss.
We have tried to manage the situation in various ways, but without Amazon’s regular pickup support, our ability to fulfill customer orders has been badly affected. This is impacting both our sales and customer satisfaction ratings.
Kindly investigate and resolve this issue as soon as possible. We request the immediate reinstatement of regular pickup services at our location. If there is any issue from our side that is preventing the pickup service, please let us know so we can address it quickly
Please treat this matter as urgent and confirm when pickup service will resume.
PICKUP NOT DONE FOR LAST ONE YEAR DUE TO BUSINESS LOSS
Dear Amazon Seller Support Team,
I am writing to formally raise a complaint regarding a serious issue we have been facing for the past one year. Despite being an active seller on your platform, the Amazon pickup service has not been coming to our location for over 12 months now. This has resulted in severe disruption to our operations and significant business loss.
We have tried to manage the situation in various ways, but without Amazon’s regular pickup support, our ability to fulfill customer orders has been badly affected. This is impacting both our sales and customer satisfaction ratings.
Kindly investigate and resolve this issue as soon as possible. We request the immediate reinstatement of regular pickup services at our location. If there is any issue from our side that is preventing the pickup service, please let us know so we can address it quickly
Please treat this matter as urgent and confirm when pickup service will resume.
1 reply
Roberto_Amazon
Hello! @Seller_hNBMhoVTVjEQW
This is Roberto. Thank you for taking the time to write in the Forums, I understand how important this is for your business, I need information that I can use to determine next steps.
Do you have case IDs in which you have reported this issue? If so, please provide the cases here.
Regards,
