Unable to verify my credit card in European countries.
Hi! I'm trying to fully set up my account and start to add products, but I'm stuck in a loophole. My card got verified in Netherlands but I'm unable to update charge methods in other countries. No matter in which country i decide to verify my credit card,
this info pops up. What can I do about it?
Unable to verify my credit card in European countries.
Hi! I'm trying to fully set up my account and start to add products, but I'm stuck in a loophole. My card got verified in Netherlands but I'm unable to update charge methods in other countries. No matter in which country i decide to verify my credit card,
this info pops up. What can I do about it?
3 replies
Seller_4qIcOkxunho5T
Did you manage to resolve this issue, if so can you please help me :)
JiAlex_Amazon
@Seller_x7ph4YvJlXYv8
Following up on your post. I understand that while your card was successfully verified in the Netherlands, you're encountering difficulties updating payment methods for other European marketplaces, resulting in a continuous verification loop.
This is typically caused by one of two scenarios:
1. A system synchronization delay between different Amazon marketplaces
2. A marketplace-specific verification requirement that needs manual review
To resolve this, I recommend:
1. First, wait 24–48 hours after your initial Netherlands verification to allow for complete system synchronization
2. If the issue persists:
- Clear your browser cache and cookies
- Try using a different supported browser
- Ensure you're using a credit card (not debit) that's eligible for international transactions
If these steps still don't resolve the issue, please:
1. Take screenshots of the specific error messages you're receiving
2. Note which specific marketplaces you're trying to verify
3. Contact Seller Support directly through your Seller Central account with this information. They can escalate this to the appropriate technical team for resolution
-JiAlex
