Dear Amazon Seller Team,

I am writing to bring to your immediate attention a critical issue affecting my business and several other sellers in my area. For the second time in a few months, my Easy Ship orders are stuck due to pickup slot unavailability. This same issue happened on December 4, 2024, and took over one month to resolve, causing significant financial losses and damage to my product rankings.

I have always maintained excellent seller metrics, ensuring timely dispatches, healthy account performance, and even earning Amazon Choice badges for multiple products. However, due to this issue, I am unable to fulfill orders, losing sales, and giving competitors an unfair advantage.

Impact of This Issue:

1. Orders are stuck despite my fulfillment readiness.

2. Competitors are gaining sales, while my listings suffer ranking loss.

3. Customer experience is being affected, leading to cancellations and bad reviews.

4. Significant financial loss due to delays.

5. This issue is not just affecting me—many sellers in my area are facing the same problem.

As a dedicated Amazon seller, I have invested time, money, and trust into this platform. But how can I continue doing business if Amazon’s logistics fail repeatedly? If this issue persists, I will be forced to explore alternative platforms to protect my business.

I request an immediate resolution with the following actions:

Priority Fix for Easy Ship Pickup Slots in My Area.

Escalation to Amazon Logistics and Ecom Express to Resolve the Issue.

A clear response with an estimated resolution timeline.

I expect Amazon to value its sellers as much as customers and take this issue seriously. Kindly escalate this matter to the highest level and provide a prompt resolution.

Awaiting an urgent response.

Best regards,

400612 pincode 3pl-->Ecom express