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Seller_QsSILMQJMe911

Application to Sell Brand Products is rejected

I recently applied for brand approval (Case ID: 16915091731), but my application was rejected for an unknown reason. I sourced the products from the brand’s authorized distributor, and the brand itself has confirmed the distributor’s legitimacy. Could you please clarify why my application was denied?

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Seller_QsSILMQJMe911

Application to Sell Brand Products is rejected

I recently applied for brand approval (Case ID: 16915091731), but my application was rejected for an unknown reason. I sourced the products from the brand’s authorized distributor, and the brand itself has confirmed the distributor’s legitimacy. Could you please clarify why my application was denied?

Tags:Add a product
00
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Reply
2 replies
user profile
Seller_4zBzdtgCyS9EI

or brand authorized retailer?

user profile
Seller_QsSILMQJMe911
brand’s authorized distributor
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user profile
Cooper_Amazon

Good Evening @Seller_QsSILMQJMe911,

The CASE ID you shared is about 3 months old, so I would suggest creating a brand new attempt at applying to sell the brand but after taking a review at the information I am going to share below regarding Amazon's Responsible Sourcing documentation request requirements.

Listed below are the requirements for sourcing documentation request:

Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured

These documents:

  • Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
  • Should demonstrate your product’s full supply chain
  • Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents

Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.

You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.

A letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.

I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.

Lastly, if you have a relationship with the brand/publisher, you can to be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to support letting them know you are now in the brand's Brand Registry approved list.

Please carefully review all the feedback the support and I have shared with you so you can successfully continue to appeal your selling applications. Let us know if you have any questions about any of the information provided above or you can reach out to Selling Partner Support at anytime. Have a terrific rest of your week.

Sincerely, Cooper_Amazon

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Seller_QsSILMQJMe911

Application to Sell Brand Products is rejected

I recently applied for brand approval (Case ID: 16915091731), but my application was rejected for an unknown reason. I sourced the products from the brand’s authorized distributor, and the brand itself has confirmed the distributor’s legitimacy. Could you please clarify why my application was denied?

33 views
2 replies
Tags:Add a product
00
Reply
user profile
Seller_QsSILMQJMe911

Application to Sell Brand Products is rejected

I recently applied for brand approval (Case ID: 16915091731), but my application was rejected for an unknown reason. I sourced the products from the brand’s authorized distributor, and the brand itself has confirmed the distributor’s legitimacy. Could you please clarify why my application was denied?

Tags:Add a product
00
33 views
2 replies
Reply
user profile

Application to Sell Brand Products is rejected

by Seller_QsSILMQJMe911

I recently applied for brand approval (Case ID: 16915091731), but my application was rejected for an unknown reason. I sourced the products from the brand’s authorized distributor, and the brand itself has confirmed the distributor’s legitimacy. Could you please clarify why my application was denied?

Tags:Add a product
00
33 views
2 replies
Reply
2 replies
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user profile
Seller_4zBzdtgCyS9EI

or brand authorized retailer?

user profile
Seller_QsSILMQJMe911
brand’s authorized distributor
View post
10
user profile
Cooper_Amazon

Good Evening @Seller_QsSILMQJMe911,

The CASE ID you shared is about 3 months old, so I would suggest creating a brand new attempt at applying to sell the brand but after taking a review at the information I am going to share below regarding Amazon's Responsible Sourcing documentation request requirements.

Listed below are the requirements for sourcing documentation request:

Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured

These documents:

  • Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
  • Should demonstrate your product’s full supply chain
  • Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents

Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.

You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.

A letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.

I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.

Lastly, if you have a relationship with the brand/publisher, you can to be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to support letting them know you are now in the brand's Brand Registry approved list.

Please carefully review all the feedback the support and I have shared with you so you can successfully continue to appeal your selling applications. Let us know if you have any questions about any of the information provided above or you can reach out to Selling Partner Support at anytime. Have a terrific rest of your week.

Sincerely, Cooper_Amazon

10
Follow this discussion to be notified about new activity
user profile
Seller_4zBzdtgCyS9EI

or brand authorized retailer?

user profile
Seller_QsSILMQJMe911
brand’s authorized distributor
View post
10
user profile
Seller_4zBzdtgCyS9EI

or brand authorized retailer?

user profile
Seller_QsSILMQJMe911
brand’s authorized distributor
View post
10
Reply
user profile
Cooper_Amazon

Good Evening @Seller_QsSILMQJMe911,

The CASE ID you shared is about 3 months old, so I would suggest creating a brand new attempt at applying to sell the brand but after taking a review at the information I am going to share below regarding Amazon's Responsible Sourcing documentation request requirements.

Listed below are the requirements for sourcing documentation request:

Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured

These documents:

  • Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
  • Should demonstrate your product’s full supply chain
  • Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents

Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.

You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.

A letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.

I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.

Lastly, if you have a relationship with the brand/publisher, you can to be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to support letting them know you are now in the brand's Brand Registry approved list.

Please carefully review all the feedback the support and I have shared with you so you can successfully continue to appeal your selling applications. Let us know if you have any questions about any of the information provided above or you can reach out to Selling Partner Support at anytime. Have a terrific rest of your week.

Sincerely, Cooper_Amazon

10
user profile
Cooper_Amazon

Good Evening @Seller_QsSILMQJMe911,

The CASE ID you shared is about 3 months old, so I would suggest creating a brand new attempt at applying to sell the brand but after taking a review at the information I am going to share below regarding Amazon's Responsible Sourcing documentation request requirements.

Listed below are the requirements for sourcing documentation request:

Copies of invoices, receipts or other similar documents that demonstrate where your products are produced or manufactured

These documents:

  • Should reflect the sales volume of your product across all Amazon marketplaces in the last 365 days
  • Should demonstrate your product’s full supply chain
  • Should include contact information for the supplier(s) and the original manufacturer. We may contact suppliers or manufacturers to verify the documents

Your documents should be able to trace your products to the original manufacturer even if you did not purchase them directly from the original manufacturer. This may require requesting additional invoices or supply chain documentation from your supplier if you are not sourcing directly from the manufacturer.

You may remove pricing information, but the rest of the document must be visible to enable adequate review of the documents you provide. For ease of our review, you may highlight or circle the ASIN(s) under review.

A letter of authorization can be a valuable to your appeal in these situations if you’re sourcing directly from the brand or their manufacturer.

I also wanted to share our Seller University resource that addresses Invoice requirements for when you apply to sell.

Lastly, if you have a relationship with the brand/publisher, you can to be added as an authorized 3rd party reseller through Brand Registry (but the brand has to add you on their end). Once that has occurred you can attempt to list again and if you still have any issues reach out to support letting them know you are now in the brand's Brand Registry approved list.

Please carefully review all the feedback the support and I have shared with you so you can successfully continue to appeal your selling applications. Let us know if you have any questions about any of the information provided above or you can reach out to Selling Partner Support at anytime. Have a terrific rest of your week.

Sincerely, Cooper_Amazon

10
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