Account information review for over 36 days without reply!!!
Hello! Dear Amazon.
Regarding the issue of our account being audited, we have submitted audit materials, the information is as follows: Case ID 12829604241 Changed on May 22, 2023
But up to now, Amazon has not seen our account audited, resulting in our account has been in the " Inactive (Listings not available for sale on Amazon)" state. Please help us expedite processing. Thanks!!! @Cooper_Amazon，@Rose_Amazon，@Sandy_Amazon
Account information review for over 36 days without reply!!!
Hello! Dear Amazon.
Regarding the issue of our account being audited, we have submitted audit materials, the information is as follows: Case ID 12829604241 Changed on May 22, 2023
But up to now, Amazon has not seen our account audited, resulting in our account has been in the " Inactive (Listings not available for sale on Amazon)" state. Please help us expedite processing. Thanks!!! @Cooper_Amazon，@Rose_Amazon，@Sandy_Amazon
1 reply
Troy_Amazon
Hi @Byuancz,
Once an appeal has been submitted, we would need to allow the relevant team to complete their review before any further action could be taken.There may be a delay with the team responding due to high volume in cases, we ask to please have patience as we try to assist and help provide a resolution and resolve the issue.
While undergoing this review process, please continue to monitor both your Account Info and Case Log cases for further updates.
Please continue to reach out the community for further assistance.
Regards,
Troy
