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Seller_ziTXCUaZ7gSyr

Registered in the US seller central but trying to sell in France

Hello, I registered my account on the US Seller Central platform, but I’m facing an issue. When I try to select the region to sell in, I don’t see an option to choose Europe. Additionally, when I attempt to access the French Seller Central, I am automatically redirected to the US platform.

My primary goal is to sell in France, not in the US. I suspect this might also be the reason my payment method keeps getting rejected.

Could you please help me resolve this issue so that I can set up my account to sell in France?

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2 replies
Account Setup
Tags:Billing, Credit card, Payments, Registration, Seller Central
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user profile
Seller_ziTXCUaZ7gSyr

Registered in the US seller central but trying to sell in France

Hello, I registered my account on the US Seller Central platform, but I’m facing an issue. When I try to select the region to sell in, I don’t see an option to choose Europe. Additionally, when I attempt to access the French Seller Central, I am automatically redirected to the US platform.

My primary goal is to sell in France, not in the US. I suspect this might also be the reason my payment method keeps getting rejected.

Could you please help me resolve this issue so that I can set up my account to sell in France?

Account Setup
Tags:Billing, Credit card, Payments, Registration, Seller Central
00
36 views
2 replies
Reply
2 replies
user profile
Seller_LImVvUWeyiCfQ
In reply to: Seller_ziTXCUaZ7gSyr's post

When you go to the following link and click on the Europe tab, do you not have the opportunity to click the radio button beside "Create a European selling account?

Sell Globally

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user profile
Seller_ziTXCUaZ7gSyr
when I attempt to access the French Seller Central, I am automatically redirected to the US platform.
View post

Because you registered on the .com website.

10
user profile
Connor_Amazon
In reply to: Seller_ziTXCUaZ7gSyr's post

Hi @Seller_ziTXCUaZ7gSyr

Connor from Amazon here, thanks for reaching out.

As @Seller_LImVvUWeyiCfQ stated already, you did register via the ".com" URL so this is why you are being asked to finish your registration for the US marketplace.

You can start over however you will need new e-mail address and new phone number.

You can use this link: https://sellercentral.amazon.fr/

Keep in mind, your new account many be flagged for review since you already signed up with your personal information via the .com platform. So you can either finish your US marketplace registration and then set it to vacation mode ; or you can start over.

I hope this helps,

Connor

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Seller_ziTXCUaZ7gSyr

Registered in the US seller central but trying to sell in France

Hello, I registered my account on the US Seller Central platform, but I’m facing an issue. When I try to select the region to sell in, I don’t see an option to choose Europe. Additionally, when I attempt to access the French Seller Central, I am automatically redirected to the US platform.

My primary goal is to sell in France, not in the US. I suspect this might also be the reason my payment method keeps getting rejected.

Could you please help me resolve this issue so that I can set up my account to sell in France?

36 views
2 replies
Account Setup
Tags:Billing, Credit card, Payments, Registration, Seller Central
00
Reply
user profile
Seller_ziTXCUaZ7gSyr

Registered in the US seller central but trying to sell in France

Hello, I registered my account on the US Seller Central platform, but I’m facing an issue. When I try to select the region to sell in, I don’t see an option to choose Europe. Additionally, when I attempt to access the French Seller Central, I am automatically redirected to the US platform.

My primary goal is to sell in France, not in the US. I suspect this might also be the reason my payment method keeps getting rejected.

Could you please help me resolve this issue so that I can set up my account to sell in France?

Account Setup
Tags:Billing, Credit card, Payments, Registration, Seller Central
00
36 views
2 replies
Reply
user profile

Registered in the US seller central but trying to sell in France

by Seller_ziTXCUaZ7gSyr

Hello, I registered my account on the US Seller Central platform, but I’m facing an issue. When I try to select the region to sell in, I don’t see an option to choose Europe. Additionally, when I attempt to access the French Seller Central, I am automatically redirected to the US platform.

My primary goal is to sell in France, not in the US. I suspect this might also be the reason my payment method keeps getting rejected.

Could you please help me resolve this issue so that I can set up my account to sell in France?

Account Setup
Tags:Billing, Credit card, Payments, Registration, Seller Central
00
36 views
2 replies
Reply
2 replies
2 replies
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Seller_LImVvUWeyiCfQ
In reply to: Seller_ziTXCUaZ7gSyr's post

When you go to the following link and click on the Europe tab, do you not have the opportunity to click the radio button beside "Create a European selling account?

Sell Globally

img

user profile
Seller_ziTXCUaZ7gSyr
when I attempt to access the French Seller Central, I am automatically redirected to the US platform.
View post

Because you registered on the .com website.

10
user profile
Connor_Amazon
In reply to: Seller_ziTXCUaZ7gSyr's post

Hi @Seller_ziTXCUaZ7gSyr

Connor from Amazon here, thanks for reaching out.

As @Seller_LImVvUWeyiCfQ stated already, you did register via the ".com" URL so this is why you are being asked to finish your registration for the US marketplace.

You can start over however you will need new e-mail address and new phone number.

You can use this link: https://sellercentral.amazon.fr/

Keep in mind, your new account many be flagged for review since you already signed up with your personal information via the .com platform. So you can either finish your US marketplace registration and then set it to vacation mode ; or you can start over.

I hope this helps,

Connor

00
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user profile
Seller_LImVvUWeyiCfQ
In reply to: Seller_ziTXCUaZ7gSyr's post

When you go to the following link and click on the Europe tab, do you not have the opportunity to click the radio button beside "Create a European selling account?

Sell Globally

img

user profile
Seller_ziTXCUaZ7gSyr
when I attempt to access the French Seller Central, I am automatically redirected to the US platform.
View post

Because you registered on the .com website.

10
user profile
Seller_LImVvUWeyiCfQ
In reply to: Seller_ziTXCUaZ7gSyr's post

When you go to the following link and click on the Europe tab, do you not have the opportunity to click the radio button beside "Create a European selling account?

Sell Globally

img

user profile
Seller_ziTXCUaZ7gSyr
when I attempt to access the French Seller Central, I am automatically redirected to the US platform.
View post

Because you registered on the .com website.

10
Reply
user profile
Connor_Amazon
In reply to: Seller_ziTXCUaZ7gSyr's post

Hi @Seller_ziTXCUaZ7gSyr

Connor from Amazon here, thanks for reaching out.

As @Seller_LImVvUWeyiCfQ stated already, you did register via the ".com" URL so this is why you are being asked to finish your registration for the US marketplace.

You can start over however you will need new e-mail address and new phone number.

You can use this link: https://sellercentral.amazon.fr/

Keep in mind, your new account many be flagged for review since you already signed up with your personal information via the .com platform. So you can either finish your US marketplace registration and then set it to vacation mode ; or you can start over.

I hope this helps,

Connor

00
user profile
Connor_Amazon
In reply to: Seller_ziTXCUaZ7gSyr's post

Hi @Seller_ziTXCUaZ7gSyr

Connor from Amazon here, thanks for reaching out.

As @Seller_LImVvUWeyiCfQ stated already, you did register via the ".com" URL so this is why you are being asked to finish your registration for the US marketplace.

You can start over however you will need new e-mail address and new phone number.

You can use this link: https://sellercentral.amazon.fr/

Keep in mind, your new account many be flagged for review since you already signed up with your personal information via the .com platform. So you can either finish your US marketplace registration and then set it to vacation mode ; or you can start over.

I hope this helps,

Connor

00
Reply
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