Amazon cancels Buy Box qualifications after price increase, even with coupon promotion
Dear @Sakura_Amazon_,
ASIN: B0CFVHJ1T4
We are now encountering another problem. On 06/29 we found that the buybox of this product suddenly disappeared. We have a coupon discount, the price is £312.44, the coupon is £68, as you can see in the attached screenshot below:


We would like to know why Amazon cancelled our buybox qualifications. Because of the increase in raw materials, our prices will change with costs to maintain our profits; and other brands have also increased their prices, which means we are not the only one who has increased the price.
In addition, we are the brand owner and we are not selling this product on other channels. You can search for it. We only sell it on Amazon, so there is no problem that the price is higher than other platforms.
Share the case ID here: 9929166102
This matter is very urgent for us, because it is be affecting our sales, hope can hear from you soon.
Thanks and best regards,
Ellie
Addlink Technology Team
Amazon cancels Buy Box qualifications after price increase, even with coupon promotion
Dear @Sakura_Amazon_,
ASIN: B0CFVHJ1T4
We are now encountering another problem. On 06/29 we found that the buybox of this product suddenly disappeared. We have a coupon discount, the price is £312.44, the coupon is £68, as you can see in the attached screenshot below:


We would like to know why Amazon cancelled our buybox qualifications. Because of the increase in raw materials, our prices will change with costs to maintain our profits; and other brands have also increased their prices, which means we are not the only one who has increased the price.
In addition, we are the brand owner and we are not selling this product on other channels. You can search for it. We only sell it on Amazon, so there is no problem that the price is higher than other platforms.
Share the case ID here: 9929166102
This matter is very urgent for us, because it is be affecting our sales, hope can hear from you soon.
Thanks and best regards,
Ellie
Addlink Technology Team
3 replies
Seller_ZOX9XGpVRPRwb
Hi,
Can anyone give us a response?
Please, we need to deal with this urgently.
Thank you and best regards,
Ellie
Addlink Technology Team