Have issues with product-to-brand mapping
We plan to run ads outside Amazon and want to add attribution tags. But when we create a campaign through Brand Referral Bonus in our Seller Central account, our product doesn't show up (it's a new listing). I reached out to the Amazon rep and suggested me to manually add products under our brand name in Amazon Ads. But again, when we search using its ASIN, no results coming up. Can anyone help?
Have issues with product-to-brand mapping
We plan to run ads outside Amazon and want to add attribution tags. But when we create a campaign through Brand Referral Bonus in our Seller Central account, our product doesn't show up (it's a new listing). I reached out to the Amazon rep and suggested me to manually add products under our brand name in Amazon Ads. But again, when we search using its ASIN, no results coming up. Can anyone help?
1 reply
Joey_Amazon
Hi @Seller_b1OTh1ozSvIYj,
Appreciate you posting here at the forums and bringing this matter to our attention.
First step would be to reach out to Seller Support. If you have done so already, please share the Case ID as any major escalation will need a case to move forward. I would like to discard any system errors first.
Thanks,
Joey
