Amazon Easy Ship Shipping Fees in case of Customer Reject
Hi,
There was a new policy which was applicable on 10 Nov 2022 regarding easy ship charges.
Now if there is a customer reject are we charged for shipping fees or should it be reimbursed?
Also what is the timeline for such reimbursement. In case of FBA I can see that immediately but in Easy Ship it has been months but no reimbursement for shipping fees. How does Amazon go about this process?
Amazon Easy Ship Shipping Fees in case of Customer Reject
Hi,
There was a new policy which was applicable on 10 Nov 2022 regarding easy ship charges.
Now if there is a customer reject are we charged for shipping fees or should it be reimbursed?
Also what is the timeline for such reimbursement. In case of FBA I can see that immediately but in Easy Ship it has been months but no reimbursement for shipping fees. How does Amazon go about this process?
2 replies
Seller_8lXrnm8tn1XDd
i also havent if any got reimbursement of rejected and undelivered orders of easy ship of November 2022 due to updated policy
