7 replies
Seller_f4a7xAPCCSMqD
You need to go to Account Info > Charge Methods and make sure that you have a valid credit card entered there. Make sure it is a credit card and not a debit card.
Seller_z3XfkorVSmnEY
Is your credit card a true credit card (not a pre-paid credit card or debit card) that accepts US charges? Does the name on the credit card match your business name?
Seller_kIukTwdhvntAp
A week ago you asked how to do FBA. I gave you this advice:
Go to Seller U and study everything in there for the next month or two.
You are NOT ready to even think about selling on Amazon if you are asking that basic of a question.
Amazon is NOT for people that are not self sufficient and willing to learn their system. It takes HOURS of work to be ready to sell on here.
THAT advice still holds but here is the step by step information that YOU could have found on Amazon if you had bothered looking:
Here are the steps on the Amazon "help" board for fixing the issue IF you have a valid card to use:
Update your credit card information
If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.
Check the below information related to your credit card:
Is the credit card valid?
Is there a minimum charge amount?
Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
Does the bank have a record of the charge attempt?
Are there bank limits or policies that prevent the charge attempt from being authorized?
Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?
Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.
Note: Only the primary account owner can make changes related to payment information.
Bryce_Amazon
Good afternoon @Seller_e7pqJOUd78ciD,
In addition to the advice given by seasoned Amazon sellers in the previous replies, I also wanted to provide you with the Seller Central Help Page that details the issue you are facing: Bank account and credit card information for your seller account.
My recommendation would be to read through that page closely, and make the adjustments to your credit card information so that aligns with Amazon policy. If you have any further questions, please don't hesitate to ping me here!
- Bryce