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Seller_ObAFFJL98rVUS

I am not happy with saft-T claim support (Claim denied)

SAFE-T Claim ID:17276-47174-2743556

Order ID: 406-4302667-7506759

In my case saft-T Claim team is not resolving my issue just copy and paste the same answer. The case is that one of my return shipment was not delivered to me and delivery agent did not bring the return shipment to our door having repeatedly asked about the same and he kept promising to deliver next day but next day never came. When we applied for refund for our return a message popped up that you would be reimbursed for this order within 50 days. After 50 days when no reimbursement was made by amazon then we filled for safe-T Claim, but it was denied to us on the ground that we were either not available or refuse to accept the return shipment at the time of delivery. This allegation is totally false upon us that we refused to accept the return shipment, or we were not available at that time. We are assured that this all done by delivery associate of amazon who made false allegation of refusal to accept the return shipment, he never brought the return shipment. So through this form I want amazon please approve my claim for above mention claim id.

Thankyou

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Seller_ObAFFJL98rVUS

I am not happy with saft-T claim support (Claim denied)

SAFE-T Claim ID:17276-47174-2743556

Order ID: 406-4302667-7506759

In my case saft-T Claim team is not resolving my issue just copy and paste the same answer. The case is that one of my return shipment was not delivered to me and delivery agent did not bring the return shipment to our door having repeatedly asked about the same and he kept promising to deliver next day but next day never came. When we applied for refund for our return a message popped up that you would be reimbursed for this order within 50 days. After 50 days when no reimbursement was made by amazon then we filled for safe-T Claim, but it was denied to us on the ground that we were either not available or refuse to accept the return shipment at the time of delivery. This allegation is totally false upon us that we refused to accept the return shipment, or we were not available at that time. We are assured that this all done by delivery associate of amazon who made false allegation of refusal to accept the return shipment, he never brought the return shipment. So through this form I want amazon please approve my claim for above mention claim id.

Thankyou

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Sakura_Amazon_

Hello @Seller_ObAFFJL98rVUS,

Thank you for sharing the case ID.

I have contacted the relevant team to review the claim . I will keep you updated

Regards,

Sakura

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Seller_ObAFFJL98rVUS

I am not happy with saft-T claim support (Claim denied)

SAFE-T Claim ID:17276-47174-2743556

Order ID: 406-4302667-7506759

In my case saft-T Claim team is not resolving my issue just copy and paste the same answer. The case is that one of my return shipment was not delivered to me and delivery agent did not bring the return shipment to our door having repeatedly asked about the same and he kept promising to deliver next day but next day never came. When we applied for refund for our return a message popped up that you would be reimbursed for this order within 50 days. After 50 days when no reimbursement was made by amazon then we filled for safe-T Claim, but it was denied to us on the ground that we were either not available or refuse to accept the return shipment at the time of delivery. This allegation is totally false upon us that we refused to accept the return shipment, or we were not available at that time. We are assured that this all done by delivery associate of amazon who made false allegation of refusal to accept the return shipment, he never brought the return shipment. So through this form I want amazon please approve my claim for above mention claim id.

Thankyou

10 views
3 replies
00
Reply
user profile
Seller_ObAFFJL98rVUS

I am not happy with saft-T claim support (Claim denied)

SAFE-T Claim ID:17276-47174-2743556

Order ID: 406-4302667-7506759

In my case saft-T Claim team is not resolving my issue just copy and paste the same answer. The case is that one of my return shipment was not delivered to me and delivery agent did not bring the return shipment to our door having repeatedly asked about the same and he kept promising to deliver next day but next day never came. When we applied for refund for our return a message popped up that you would be reimbursed for this order within 50 days. After 50 days when no reimbursement was made by amazon then we filled for safe-T Claim, but it was denied to us on the ground that we were either not available or refuse to accept the return shipment at the time of delivery. This allegation is totally false upon us that we refused to accept the return shipment, or we were not available at that time. We are assured that this all done by delivery associate of amazon who made false allegation of refusal to accept the return shipment, he never brought the return shipment. So through this form I want amazon please approve my claim for above mention claim id.

Thankyou

00
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3 replies
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I am not happy with saft-T claim support (Claim denied)

by Seller_ObAFFJL98rVUS

SAFE-T Claim ID:17276-47174-2743556

Order ID: 406-4302667-7506759

In my case saft-T Claim team is not resolving my issue just copy and paste the same answer. The case is that one of my return shipment was not delivered to me and delivery agent did not bring the return shipment to our door having repeatedly asked about the same and he kept promising to deliver next day but next day never came. When we applied for refund for our return a message popped up that you would be reimbursed for this order within 50 days. After 50 days when no reimbursement was made by amazon then we filled for safe-T Claim, but it was denied to us on the ground that we were either not available or refuse to accept the return shipment at the time of delivery. This allegation is totally false upon us that we refused to accept the return shipment, or we were not available at that time. We are assured that this all done by delivery associate of amazon who made false allegation of refusal to accept the return shipment, he never brought the return shipment. So through this form I want amazon please approve my claim for above mention claim id.

Thankyou

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Sakura_Amazon_

Hello @Seller_ObAFFJL98rVUS,

Thank you for sharing the case ID.

I have contacted the relevant team to review the claim . I will keep you updated

Regards,

Sakura

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user profile
Sakura_Amazon_

Hello @Seller_ObAFFJL98rVUS,

Thank you for sharing the case ID.

I have contacted the relevant team to review the claim . I will keep you updated

Regards,

Sakura

00
user profile
Sakura_Amazon_

Hello @Seller_ObAFFJL98rVUS,

Thank you for sharing the case ID.

I have contacted the relevant team to review the claim . I will keep you updated

Regards,

Sakura

00
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