90-day refund/replacement on Several ASINs
Has anything changed in return policy as several of my FBA ASINs are now showing eligible for returns for 90 days. Tell me it is a glitch as with all the fees increases, don't think we can handle 90 days returns now. Anyone else noticing this on their ASINs?
90-day refund/replacement on Several ASINs
Has anything changed in return policy as several of my FBA ASINs are now showing eligible for returns for 90 days. Tell me it is a glitch as with all the fees increases, don't think we can handle 90 days returns now. Anyone else noticing this on their ASINs?
1 reply
Dominic_Amazon
Hi @Seller_7c1Grwh5Yumkk,
Dominic from Amazon here, happy to help! In most cases, customers can request to return an item within 30 days of receiving it. Amazon may make case-by-case exceptions and accept return requests beyond 30 days of receipt.
Best,
Dominic