My store products get purchased in bulk then damaged products are returned.
Someone purchased hundreds of orders from my store and then maliciously damaged my products and then gave me a refund for all of them, all of these additional costs incurred by the refunds are all on us, these are thousands of dollars and it really overwhelms me, Amazon's rules are really frustrating, I try to accept them but I realize I can't do it.
I hope to get everyone's help my store will not generate a lot of refunds again.
My store products get purchased in bulk then damaged products are returned.
Someone purchased hundreds of orders from my store and then maliciously damaged my products and then gave me a refund for all of them, all of these additional costs incurred by the refunds are all on us, these are thousands of dollars and it really overwhelms me, Amazon's rules are really frustrating, I try to accept them but I realize I can't do it.
I hope to get everyone's help my store will not generate a lot of refunds again.
1 reply
Quincy_Amazon
Hello @Seller_6ywxzTzJDh7kA
Thank you for posting your inquiry to the Forums.
I wanted to inquire whether you have had a chance to open a case with our Support team for assistance on your concern. If you have and are still experiencing this concern, please feel free to provide the case ID number to this thread and I can take a look.
Looking forward to your reply.
Regards,
Quincy_Amazon
