Lost BUY BOX

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Seller_TuTWWhALwJARJ

Lost BUY BOX

Dear Amazon Seller Support Team,

I found my products thats all lost the buy box, and I confirmed my account status is normal. This is seriously affecting my sales program and causing me a lot of loss.

I will appreciate it if the amazon team can help me to request a manual review of the buy box eligibility ! My case ID is 15707750021.

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Seller_DdmPiA1p1S2Wu

Is your ODR rate over 1%? That's normally what causes a seller to lose the Buy Box.

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Rose_Amazon

Hi @BUPWHEK,

Thanks for the post and case id. I will review your case and respond back to you on this post.

Thanks in advance for your patience.

Rose_Amazon

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