Trademark not verified in amazon brand registry
I have a pending trademark with USPTO which was applied on 08/27/2024. When i try to enroll my brand in Amazon Brand registry I get a message " The trademark number you have entered cannot be found in the trademark office selected. If your trademark application was recently submitted, please take into consideration that it may require up to 48 hours for the change to be reflected and the synchronization with the Amazon system to be completed. Wait for the established time and create a new application.". It's been 3 days and amazon is unable to verify my USPTO Serial. Could anyone help me with this issue?
Trademark not verified in amazon brand registry
I have a pending trademark with USPTO which was applied on 08/27/2024. When i try to enroll my brand in Amazon Brand registry I get a message " The trademark number you have entered cannot be found in the trademark office selected. If your trademark application was recently submitted, please take into consideration that it may require up to 48 hours for the change to be reflected and the synchronization with the Amazon system to be completed. Wait for the established time and create a new application.". It's been 3 days and amazon is unable to verify my USPTO Serial. Could anyone help me with this issue?
4 replies
Seller_NbYSGJ8Tehgbv
The only way to help with this is to verify that your serial number is on the USPTO website before applying for brand registry. Are you sure your are inputting the correct serial number?
Seller_DZHAQvzwtoHt0
This happened to me and after 3 weeks of fighting and going back and forth, their "internal team" finally saw that there was a bad sync during that time and they had to manually load. Push to make sure the ticket goes to the development team.
Sandy_Amazon
Hi @Seller_dlKNm5c3NbsQP
Sandy from the Community Manager team here.
Could you please provide me a case that shows details of the brand name and trademark number so I can investigate? Thanks!
Sandy
